Quick Answer: Phone Login gives eligible existing Remitly customers another way to sign in using the mobile number linked to their account, verified by an SMS code. It’s an additional sign-in option, not a replacement for email login, and it doesn’t change how new accounts are created or how transfers are verified.
Remembering login details can be its own small chore. Between work accounts, banking apps, and everyday logins, it’s easy to lose track of which email address you used to set up a particular service. If that’s happened with your Remitly account, there’s now another way back in.
Phone Login lets eligible existing Remitly customers sign in using the mobile number associated with their account. Instead of typing out an email address you may not use often, you can enter your phone number and confirm it with a short verification code. Once you’re in, everything is exactly where you left it: your saved recipients, your transfer history, and your account settings.
This guide walks through how Phone Login works, what to do if your number doesn’t go through, and what this feature does — and doesn’t — change about your Remitly account.
What is Remitly’s Phone Login feature?
Remitly’s Phone Login is a sign-in method that lets eligible existing customers access their account using their registered mobile number instead of their email address and password. After entering the number, Remitly sends a one-time verification code by SMS. Entering that code confirms your identity and signs you into the same account you’ve always used.
Phone Login doesn’t create a new or separate account. It’s simply another door into the account you already have, with your saved recipients and transfer history intact.
How do I sign in to Remitly with my phone number?
If Phone Login is available on your sign-in screen, here’s how to use it:
- Choose the phone option. On the Remitly sign-in screen, select the option to sign in with your phone number.
- Select your country code. Make sure the code matches the country associated with your mobile number.
- Enter your mobile number. Use the number that’s linked to your existing Remitly account.
- Request your verification code. Remitly will send a one-time code to that number by SMS.
- Enter the code to continue. Once verified, you’ll be signed in to your account as usual.
If you notice you’ve entered the wrong number, use the option shown to correct it before requesting a new code.
What if my phone number can’t be used to sign in?
Phone Login depends on Remitly being able to match your number to a single, eligible account. A few situations can get in the way:
- The number isn’t recognized. If Remitly can’t match your mobile number to an account, you’ll likely need to sign in with your email address instead.
- The number is linked to more than one account. In this case, email sign-in helps Remitly confirm which account you’re trying to access.
- The number type isn’t supported. Some internet-based numbers can’t currently be used for Phone Login.
- Additional verification is needed. This is especially common when you’re signing in from a new device, as an added layer of protection for your account.
If any of these apply to you, keep your email sign-in details handy so you can get back into your account without delay.
Does Phone Login change how I sign up for Remitly?
No. Phone Login is a sign-in option for people who already have a Remitly account. It doesn’t mean new customers can create an account using only a phone number, and it doesn’t change the identity checks required when you send money. Signing in and signing up remain two separate processes, and Phone Login only applies to the former.
How do I keep my verification code secure?
Your SMS verification code is meant for one purpose: confirming that it’s really you signing in through the official Remitly experience. Enter it only within the Remitly app or website — never share it with anyone who contacts you asking for it, even if they claim to be from Remitly or another organization. Remitly will never ask you to read your code aloud or send it to someone else. If you cannot sign in with your number, use email or another available sign-in method, or reach out to Remitly’s support team for help.
Get back to your account, your way
Phone Login is rolling out gradually, so you may not see it on your sign-in screen just yet. Where it’s available, it offers a simple, familiar way back into the account you already trust — without the hassle of tracking down an old email address. Ready to check your transfers or send money to someone who matters? Sign in to Remitly to get started.
Frequently asked questions (FAQs)
Can I sign in to Remitly using my phone number?
Yes, if you’re an eligible existing customer and Phone Login is available in your region. Use the mobile number associated with your Remitly account to sign in wherever this option appears.
Will I need a verification code?
Yes. After entering your phone number, Remitly sends a one-time verification code by SMS. You’ll enter that code in the sign-in experience to complete the process.
What should I do if my verification code doesn’t arrive?
If your code doesn’t arrive right away, follow the resend or alternative sign-in options shown on your screen. These will guide you through the next step based on your situation.
What if Remitly doesn’t recognize my phone number?
If your number can’t be matched to an eligible account, you may need to sign in using your email address or another available sign-in method instead.
Can I create a new Remitly account using only my phone number?
No. Phone Login is a sign-in option for existing customers, not a way to register a new account. Creating a Remitly account still follows the standard sign-up process.
Does Phone Login change my existing Remitly account?
No. Phone Login simply gives you another way to access the same account you already have. Your saved recipients, transfer history, and account details stay exactly the same.
