As a Remitly customer you may contact the money transmitter licensing authority in your state if you believe your dispute or complaint regarding Remitly's services has not been adequately resolved. See the information below about how best to do that.

Alabama

www.asc.state.al.us

(800) 222-1253

Alabama Securities Commission
P.O. Box 304700
Montgomery, AL 36130-4700

Alaska

www.commerce.alaska.gov/web/dbs/

(888) 925-2521

Alaska DCCED
Division of Banking and Securities
550 West Seventh Avenue
Suite 1850
Anchorage, AK 99501

Arizona

www.azdfi.gov

(602) 771-2800

Arizona Dept. of Financial Institutions
2910 N. 44th Street
Suite 310
Phoenix, Arizona, 85018

Arkansas

www.securities.arkansas.gov

(501) 324-9260

Arkansas Securities Department
Heritage West Building
Suite 300
201 East Markham Street
Little Rock, Arkansas 72201-1692

California

www.dbo.ca.gov

(916) 327-7585
(866) 275-2677

California Dept. of Business Oversight
Division of Financial Institutions
1515 K Street
Suite 200
Sacramento, CA 95814-4052

Colorado

www.colorado.gov/dora/division-banking

(303) 894-7575

CONSUMER NOTICE
Entities other than FDIC insured financial institutions that conduct money transmission activities in Colorado, including the sale of money orders, transfer of funds, and other instruments for the payment of money or credit are required to be licensed by the Colorado Division of Banking pursuant to the Money Transmitters Act, Title 12, Article 52, Colorado Revised Statutes.
If you have a question about or problem with your transaction, the money you sent, you must contact the money transmitter who processed your transaction for assistance. The Division of Banking does not have access to this information.
If you are a Colorado resident and have a complaint about the money transmitter, the company that sent your money, all complaints must be submitted in writing. Please fill out the Complaint Form provided on the Colorado Division of Banking's website and return it and any documentation supporting the complaint via mail or email to the Division of Banking at:

Colorado Division of Banking
1560 Broadway
Suite 975
Denver, CO 80202

Connecticut

www.ct.gov/dob

(860) 240-8299
(800) 831-7225

Connecticut Dept. of Banking
260 Constitution Plaza
Hartford, CT 06103-1800

Delaware

www.banking.delaware.gov

(302) 739-4235

Office of the State Bank Commissioner
555 East Loockerman Street
Dover, DE 19901

District of Columbia

disb.dc.gov

(202) 727-8000

District of Columbia Dept. of Insurance, Securities, and Banking
810 First Street, NE
Suite 701
Washington, DC 20002

Florida

www.flofr.com

(850) 487-9687

Florida Office of Financial Regulation
200 E. Gaines Street
Tallahassee, FL 32399

Georgia

www.dbf.georgia.gov

(770) 986-1633
(888) 986-1633

Georgia Dept. of Banking & Finance
2990 Brandywine Road
Suite 200
Atlanta, Georgia 30341-5565

Hawaii

cca.hawaii.gov/dfi/

(808) 586-2820

State of Hawaii Division of Financial Institutions
King Kalakaua Building
335 Merchant Street, Rm. 221
Honolulu, HI 96813

Idaho

www.finance.idaho.gov

(208) 332-8000
(888) 346-3378

Idaho Department of Finance
P.O. Box 83720
Boise, ID 83720-0031

Illinois

www.idfpr.com

(888) 473-4858

Illinois Dept. of Financial & Professional Regulation
320 West Washington Street, 3rd Floor
Springfield, IL 62786

Indiana

www.in.gov/dfi

(317) 232-3955
(800) 382-4880

Indiana Dept. of Financial Institutions
30 South Meridian St., Suite 300
Indianapolis, Indiana 46204

Iowa

www.idob.state.ia.us/

(515) 281-4014

Iowa Division of Banking
200 East Grand Avenue, Suite 300
Des Moines, IA 50309-1827

Kansas

www.osbckansas.org

(785) 296-2266

Office of the State Bank Commissioner
700 SW Jackson St
Suite 300
Topeka, KS 66603

Kentucky

www.kfi.ky.gov

(502) 573-3390
(800) 223-2579

Kentucky Dept. of Financial Institutions
1025 Capital Center Drive, Suite 200
Frankfort, KY 40601

Louisiana

www.ofi.state.la.us

(888) 525-9414
(225) 925-4660

Louisiana Office of Financial Institutions
Post Office Box 94095
Baton Rouge, LA 70804-9095

Maine

www.maine.gov/pfr/financialinstitutions

(800) 965-5235
(207) 624-8570

Maine Bureau of Financial Institutions
36 State House Station
Augusta, Maine 04333-0036

Maryland

www.dllr.state.md.us/finance/

(410) 230-6100

Maryland Office of the Commissioner of Financial Regulation
500 North Calvert Street
Suite 402
Baltimore, MD 21202

Massachusetts

http://www.mass.gov/ocabr/government/oca-agencies/dob-lp/file-a-complaint.html

(800) 495-2265 ext. 61501 within Massachusetts

(617) 956-1500 ext. 61501 outside of Massachusetts

Consumer Assistance Office
Massachusetts Division of Banks
1000 Washington Street, 10th floor
Boston, MA 02118-2218

Michigan

www.michigan.gov/difs

(517) 284-8800
(877) 999-6442

Michigan Dept. of Insurance and Financial Services
PO Box 30220
Lansing MI 48909-7720

Minnesota

mn.gov/commerce/

(651) 539-1600
(800) 657-3602

Minnesota Dept. of Commerce
85 7th Place East
Suite 500
Saint Paul, Minnesota 55101

Mississippi

www.dbcf.state.ms.us

(800) 844-2499
(601) 321-6901

Mississippi Dept. of Banking and Consumer Finance
P.O. Box 12129
Jackson, MS 39236-2129

Missouri

www.finance.mo.gov

(573) 751-3242

Missouri Division of Finance
Truman State Office Building
Room 630
Jefferson City, MO 65102

Montana

For Montana customers please contact Remitly directly: (888) 736-4859.

Nebraska

www.ndbf.ne.gov

(402) 471-2171

Nebraska Dept. of Banking and Finance
P.O. Box 95006
Lincoln, NE 68509-5006

Nevada

www.fid.state.nv.us

(702) 486-4120

Nevada Department of Business & Industry
Financial Institutions Division
2785 E. Desert Inn Rd. Suite 180
Las Vegas, Nevada 89121

New Hampshire

www.nh.gov/banking

(603) 271-3561

New Hampshire Banking Department
53 Regional Drive, Suite 200
Concord NH 03301

New Jersey

www.state.nj.us/dobi/division_banking/ocf/index.htm

(800) 446-7467
(609) 292-7272

New Jersey Dept. of Banking & Insurance
PO Box 040
Trenton, NJ 08625

New Mexico

www.rld.state.nm.us/financialinstitutions

(505) 476-4885

Financial Institutions Division
3rd Floor, Toney Anaya Bldg.
2550 Cerrillos Rd.
Santa Fe, NM 87504

New York

www.dfs.ny.gov

(800) 342-3736
(212) 480-6400

New York Dept. of Financial Institutions
One State Street
New York, NY 10004-1511

North Carolina

www.nccob.gov

(919) 733-3016

North Carolina Commissioner of Banks
4309 Mail Service Center
Raleigh, NC 27699-4309

North Dakota

www.nd.gov/dfi

(701) 328-9933

North Dakota Dept. of Financial Institutions
2000 Schafer Street, Suite G
Bismarck, ND 58501-1204

Ohio

www.com.ohio.gov/fiin

(614) 728-8400
(866) 278-0003

Ohio Division of Financial Institutions
77 South High Street
21st Floor
Columbus, OH 43215-6120

Oklahoma

www.ok.gov/banking

(405) 521-2782

Oklahoma Banking Department
2900 North Lincoln Boulevard
Oklahoma City, Oklahoma 73105

Oregon

www.cbs.state.or.us/external/dfcs/

(866) 814-9710

Oregon Division of Financial Regulation
P.O. Box 14480
Salem, OR 97309-0405

Pennsylvania

www.dobs.pa.gov/

(717) 787-1854
(800) 722-2657

Pennsylvania Dept.of Banking and Securities
Market Square Plaza
17 North Second Street, Suite 1300
Harrisburg, PA 17101

Rhode Island

www.dbr.ri.gov/divisions/banking/

(401) 462-9503

Rhode Island Dept. of Business Regulation
Banking & Securities Regulation
1511 Pontiac Avenue
Cranston, RI 02920

South Carolina

For South Carolina customers please contact Remitly directly: (888) 736-4859.

South Dakota

http://www.dlr.sd.gov/banking/

(605) 773-3421

South Dakota Department of Labor and Regulation
Division of Banking
1601 N. Harrison Avenue, Suite 1
Pierre, SD 57501

Tennessee

www.tn.gov/tdfi

(615) 253-2023
(800) 778-4215

Tennessee Dept. of Financial Institutions
312 Rosa L. Parks Avenue, 26th Floor
Nashville, TN 37243

Texas

http://www.dob.texas.gov

(877) 276-5554
(512) 475-1300

Texas Department of Banking
2601 N. Lamar Blvd
Austin, Texas 78705

If you are a Texas resident and have a complaint, first contact the consumer assistance division of Remitly, Inc. at 1-888-736-4859, if you still have an unresolved complaint regarding the company's money transmission or currency exchange activity, please direct your complaint using the information above.

Utah

www.dfi.utah.gov

(801) 538-8830

Utah Dept. of Financial Institutions
P.O. Box 146800
Salt Lake City, Utah 84114-6800

Vermont

www.dfr.vermont.gov

(888) 568-4547

Vermont Dept. of Financial Regulation
89 Main Street
Montpelier, VT 05620 - 3101

Virginia

www.scc.virginia.gov/bfi/

(804) 371-9657

Commonwealth of Virginia Bureau of Financial Institutions
P.O. Box 640
Richmond, Virginia 23218-0640

Washington

www.dfi.wa.gov

(360) 902-8811
(877) 746-4334

Washington State Dept. of Financial Institutions
PO Box 41200
Olympia WA 98504-1200

West Virginia

www.dfi.wv.gov

(304) 558-2294

West Virginia Division of Financial Institutions
900 Pennsylvania Avenue
Suite 306
Charleston, WV 25302

Wisconsin

For Wisconsin customers please contact Remitly directly: (888) 736-4859.

Wyoming

wyomingbankingdivision.wyo.gov

(307) 777-7797

Wyoming Division of Banking
Herschler Building
3rd Floor West
122 West 25th Street
Cheyenne, WY 82002