How to Change Your Recipient’s Details on a Remitly Transfer

Need to correct your recipient's details? Learn how to update a name, address, phone number, or recipient on an eligible active Remitly transfer

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How to Change Your Recipient’s Details on a Remitly Transfer

Need to correct your recipient's details? Learn how to update a name, address, phone number, or recipient on an eligible active Remitly transfer

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Quick answer: You can edit your recipient’s name, address, or phone number—or choose a different recipient—if your Remitly transfer hasn’t been delivered and editing is available. Open the active transfer and follow the editing options for your device. Review your changes before selecting Confirm.

Noticed a typo in your recipient’s name? Need to update their phone number before the funds arrive? Mistakes happen, and Remitly makes it possible to fix them on an active transfer in just a few steps.

This guide covers how to change your recipient’s details on a transfer that hasn’t been delivered yet. If you’re looking to update your own account information instead, that’s a separate process.

What recipient details can you change?

You can update the following details on an eligible, active Remitly transfer:

  • Recipient’s name.
  • Recipient’s address.
  • Recipient’s phone number.
  • A different recipient.

To make any of these changes, your transfer must not have been delivered yet, and the editing option must be available for that specific transfer.

Editing recipient details can delay your transfer. We’ll send you a notification if we’re unable to process your changes.

How do I change recipient details in the Remitly app?

To update recipient details in the Remitly app, follow these steps:

  1. Sign in to the Remitly app.
  2. Select the active transfer you want to edit.
  3. Select Edit Transfer.
  4. Select Edit next to recipient details. If the Edit button isn’t available, the transfer can’t be edited.
  5. Select Edit under your recipient’s information.
  6. Enter the new details or select a different recipient.
  7. Select Continue.
  8. Review your changes and select Confirm.

How do I change recipient details on Remitly.com?

To update recipient details using a web browser, follow these steps:

  1. Go to Remitly.com and sign in.
  2. Select Transfer history.
  3. Select the transfer you want to edit.
  4. Select Edit. If Edit isn’t available, the transfer can’t be edited.
  5. Select Edit next to the recipient’s name.
  6. Enter new details or select a different recipient.
  7. Update the available fields and select Continue.
  8. Review the updated transfer information.
  9. Select Confirm.

What should you check before confirming?

Before you select Confirm, take a moment to review your changes:

  • Confirm that you selected the intended recipient.
  • Check the spelling of the name.
  • Review the address and phone number.
  • Ask your recipient to confirm details you’re unsure about.

A quick double-check now can save you time and worry later.

What if the Edit button is missing?

If you don’t see the Edit button on your transfer, it means the transfer can’t be edited through this process. Restarting the app won’t change this.

Visit Remitly Help for guidance on what to do next.

Frequently asked questions (FAQs)

Can I correct my recipient’s name after sending a Remitly transfer?

Yes, you can correct your recipient’s name if the transfer hasn’t been delivered and the editing option is available.

Can I change the recipient’s phone number or address?

Yes. Both the recipient’s phone number and address are supported changes on an eligible active transfer.

Can I send the transfer to a different recipient?

Yes, you can choose a different recipient if the transfer is eligible for editing. Be sure to review and confirm the new recipient’s information before submitting.

Will changing recipient details delay my Remitly transfer?

It can. Remitly will send you a notification if the changes can’t be processed.

Does this change my own Remitly contact information?

No. These instructions update recipient details on an active transfer only. They don’t cover editing your own profile information.

About Remitly

Remitly is on a mission to make international money transfers faster, easier, more transparent, and more affordable. Since 2011, millions of people have used Remitly to send money with peace of mind.

Visit the homepage, download our app, or check out our Help Center to get started.