Quick answer: If your Remitly transfer hasn’t been completed, you can edit your recipient’s bank deposit information. Open the active transfer, select Edit Transfer, and select Edit next to Delivery destination. Choose the recipient’s bank, enter their account number, and review and confirm your changes. Your transfer status will change to Update in progress.
Noticed a typo in your recipient’s account number? Or maybe your recipient needs their funds sent to a different bank account altogether. Either way, you can likely fix it yourself, directly in the Remitly app or on Remitly.com.
This guide covers how to update your recipient’s bank deposit details — the account where your recipient receives their funds. It does not cover the bank account or card you use to pay for your transfer. If you need to update your payment method, you’ll need to cancel your transfer and resend it.
When can you edit your recipient’s bank information?
You can edit your recipient’s bank information as long as your Remitly transfer hasn’t been completed yet. Once a transfer is marked complete, the funds have already reached your recipient, and the bank details on that transfer can no longer be changed.
While your transfer is active, Remitly’s editing process lets you choose a different recipient bank and enter a new account number. This guide covers that specific process. It does not apply to other recipient details, like name, address, or phone number, or to country-specific banking identifiers that aren’t part of the supported editing fields.
What should you have ready?
Before you start, gather a few things:
- The active transfer you need to update.
- The correct recipient bank you want the funds sent to.
- The recipient’s correct account number.
It’s worth confirming these details directly with your recipient before you submit any changes. A quick check now can save you time and hassle later.
How to change recipient bank details in the Remitly app
- Open the Remitly app and sign in.
- Select the active transfer you want to edit.
- Select Edit Transfer.
- Select Edit next to Delivery destination.
- Choose the recipient bank you want to use.
- Enter your recipient’s account number.
- Select Continue.
- Review your changes and select Confirm.
- Your transfer status will change to Update in progress.
How to change recipient bank details on Remitly.com
- Go to Remitly.com and sign in.
- Select Transfer History from the menu.
- Choose the active transfer you want to edit.
- Select Edit Transfer.
- Select Edit next to Delivery destination.
- Choose the recipient bank you want to use.
- Enter your recipient’s account number.
- Select Continue.
- Review your changes and select Confirm.
- Your transfer status will change to Update in progress.
What should you check before confirming the bank details?
Before you select Confirm, take a moment to double-check everything:
- Make sure you’ve selected the correct bank.
- Carefully compare the account number against the details your recipient provided.
- Review the full updated transfer information one more time.
Accuracy matters here, so it’s worth the extra minute. Don’t enter a test account number, and there’s no need to resend your transfer multiple times to get it right the first time.
What happens after you update the bank information?
Once you confirm your changes, your transfer status will change to Update in progress. This means your update is being processed. We can’t promise an exact completion time, and this status doesn’t mean your funds have already reached the recipient’s new bank account. Check your transfer in the app or on Remitly.com for the latest status.
If your transfer has already been completed, or if editing isn’t available for your transfer, you won’t be able to make these changes yourself. In that case, visit Remitly Help for further support.
If you need to make a different kind of change, see our guides on topics like updating your delivery method or updating your recipient’s name.
Frequently asked questions
Can I correct my recipient’s account number after sending money?
Yes, if your transfer hasn’t been completed and editing is available for it. You can update the account number by editing the Delivery destination on your active transfer.
Can I change the recipient’s bank?
Yes. The editing process covered in this guide lets you choose a new recipient bank and enter the corresponding account number for an active transfer.
Can I use these steps after the transfer is completed?
No. These instructions only apply to transfers that haven’t been completed yet. If your transfer is already complete, visit Remitly Help for support.
Does this change the bank account I use to pay Remitly?
No. This process only updates your recipient’s bank deposit information. It doesn’t affect the bank account or card you use to pay for your transfer.
Does “Update in progress” confirm that the new bank details have been applied?
Not yet. “Update in progress” means your requested change is being processed. Check your transfer status in the app or on Remitly.com for updates.
Need more help?
If you’ve followed these steps and still have questions about your transfer, visit Remitly Help or reach out to Remitly’s support team, available 24/7 in 18+ languages.
