Quick answer: Remitly now makes it easier for customers to send money to recipients in different countries from a single account. Customers can find people they’ve sent to before, switch between supported destinations, and review transfer details for each recipient in one place. Eligible customers in the US and Canada can also access supported sending-currency options within that same account.
Many families don’t fit neatly into a single country. A parent might live in one place, a sibling in another, and a friend somewhere else entirely. If you’ve ever supported people in more than one country, you know how disjointed it can feel to manage those relationships through separate apps, saved contacts, or half-remembered account numbers.
Remitly is changing that experience. Instead of treating each destination as a separate task, your account now brings your recipients together in one place, no matter where they live. And for eligible customers in the US and Canada, added flexibility around sending currency means you can manage more of your financial life without switching tools.
Here’s what’s changed, why it matters, and what to know before you send.
Why does sending to multiple countries need to be easier?
If you support people in more than one country, your Remitly account should reflect that reality. Before this update, switching destinations could mean re-entering information or hunting for a recipient you’d saved months ago under a different transfer.
Remitly’s goal is simple: managing money across borders shouldn’t require you to start over every time your destination changes. Whether you’re covering a parent’s medical bill in one country and sending a birthday gift to a sibling in another, your account should keep pace with how your life actually works.
How do I find the recipient I want to send to?
The starting point for any transfer is the person you’re sending to, not the country they live in. Remitly now offers a shared view of your recipients, so you can find someone even if they’re in a different country from your last transfer.
Once you’ve selected a recipient, you continue directly into the destination and delivery details relevant to them. This means you don’t need to remember which app screen, saved list, or previous session contains their information.
Your transfer history also gives you a way to look back across all your past sends, regardless of destination. That’s especially useful if you’re trying to recall when you last sent money to a particular person or how much you typically send.
Before sending again, it’s worth checking that saved recipient details are still accurate. People change bank accounts, move to a new address, or start using a different way to receive money. A quick check before you confirm can save you and your recipient a headache later.
Can I use more than one sending currency with Remitly?
For eligible customers in the United States and Canada, Remitly supports access to more than one sending currency within a single account. Instead of managing separate arrangements for each currency, you can choose the one relevant to your transfer and review your options from there.
Once you select a sending currency, you’ll see the payment methods, exchange rate, fees, and recipient amount that apply to that specific choice. This gives you a clear picture of what a transfer will cost and what your recipient will receive before you commit.
It’s important to note that having access to supported sending-currency options doesn’t mean every currency is available to every customer, or that all payment methods work with every currency. Availability depends on your account, location, and payment arrangements, and some transfers may require additional verification.
Is sending currency the same as receiving country?
No. These are two separate parts of your transfer, and understanding the difference helps you know what to expect.
Your sending currency is the currency you use to fund the transfer. The receiving country is where your recipient is located, and it often has its own local currency for delivery. Choosing a particular sending currency doesn’t automatically determine how your recipient receives their money; that depends on the destination and delivery method you select.
This distinction matters because a change in sending currency can affect other parts of your transfer, including:
- Payment methods: Not every payment method is available for every sending currency
- Exchange rate: Rates can vary depending on the currency you use to send
- Fees: Costs may differ based on your sending currency and payment choice
- Recipient amount: The amount your recipient receives depends on the combination of currency, rate, and fees
- Verification requirements: Some sending-currency options may require additional information from you
Because these factors interact, it’s worth reviewing the complete transfer each time, even if you’ve made similar sends before.
Does this mean my Remitly account holds multiple currencies?
No. Having access to more than one supported sending-currency option doesn’t mean your account holds balances in all those currencies. Remitly is not a multi-currency wallet. Each transfer you make uses the sending currency you select for that specific transaction, drawn from your chosen payment method rather than a stored balance.
Are all currencies and countries available to every customer?
Not necessarily. Availability of supported sending currencies, destinations, and payment methods depends on factors like your account, your location, and the specific transfer you’re making. Rather than assuming a particular currency or country is available, check the options presented in your own Remitly experience when you set up a transfer.
What should I check before sending?
Flexibility is only useful when paired with clarity. Before confirming any transfer, especially if you’re sending to a new recipient or trying a different sending currency, review these details together:
- Recipient: Confirm you’ve selected the right person from your list
- Destination: Double-check the country your money is going to
- Sending currency: Verify you’ve chosen the currency you intended
- Receiving amount: Check how much your recipient will actually get
- Payment method: Confirm the method you’re using to fund the transfer
- Exchange rate: Review the rate applied to your specific transfer
- Fees: Look at the total cost before you commit
Taking a moment to review these details helps ensure the transfer matches what you and your recipient expect, especially when you’re managing sends across multiple countries and currencies.
Manage your connections, wherever they are
Supporting people across borders is a routine part of life for many families. Remitly’s account experience is designed to keep up with that reality, bringing your recipients together in one place and giving eligible customers more flexibility in how they fund their transfers.
Ready to send? Choose who you want to send to, and Remitly will guide you through the rest.
Frequently asked questions (FAQs)
Can I send money to people in different countries from the same Remitly account?
Yes. Remitly offers a shared view of your recipients, so you can find and send to people in different countries without starting over each time. Keep in mind that not every country is available for every customer; check the destinations shown in your own account.
Can I use more than one sending currency with Remitly?
Eligible customers in the United States and Canada can access supported sending-currency options within one account. Availability depends on your account and location, so review the options presented to you directly.
Is sending currency the same as receiving currency?
No. Sending currency is what you use to fund the transfer, while the receiving country determines how your recipient gets their money. These are separate parts of the same transfer.
Does choosing another sending currency change my transfer?
It can. A different sending currency may affect available payment methods, the exchange rate, fees, the amount your recipient receives, and whether additional verification is needed. Review the complete transfer details each time before confirming.
Does this mean my Remitly account holds money in multiple currencies?
No. Having access to multiple sending-currency options doesn’t mean your account holds balances in those currencies. Remitly is not a multi-currency wallet.
Are all currencies and countries available?
No. Availability varies by customer, account, and location. Use the destinations, currencies, and payment options shown in your own Remitly experience when planning a transfer.
