Remitly.com y la aplicación de Remitly están disponibles 24 horas al día, 7 días a la semana. Debido a COVID-19, nuestro equipo de servicio al cliente se encuentra con personal limitado, los tiempos de espera son más largos de lo normal y nos estamos enfocando en nuestro chat en línea. Para más información, por favor visita nuestro Centro de Ayuda.
La Promoción del mercado de divisas está sujeta a un límite por transferencia de £1000.00. Oferta para nuevos clientes. La oferta es por tiempo limitado. Una por persona. Consulte los Términos y Condiciones para obtener más detalles.
Due to COVID-19 safety precautions, we are operating with limited staff and wait times are longer than usual. We remain committed to serving you. If your issue is not urgent, we encourage you to search for answers on our Help Center.View our Help Center
Sending money from the UK back to your loved ones in Colombia doesn’t have to be expensive. With Remitly, you’ll get great exchange rates and a swift transfer that will get the funds to the people who matter in your life. We’re proud to provide this invaluable service for millions of users across the world, and our delivery promise means that if any transactions are delayed for any reason, you’ll get your transfer fees repaid in full upon request.
To transfer money from the UK to Colombia, just sign up for a free Remitly profile. Then, input how much you’d like to send to see the current exchange rate we offer, transfer fees, and how much money it will amount to in Colombian pesos.
All we’ll need after that are a few more bits of information, such as the name and details of your recipient, and your own payment details. You’ll then be all set to send money with your credit card or debit card, or via direct bank transfer to banks in Colombia such as Bancolombia and Banco de Occidente. You can also request SMS and WhatsApp updates from us, so your recipient will be kept up to speed on the transaction as it happens.
When you access your Remitly account, you’ll be safeguarded by our 256-bit-encrypted, secure server connection, which is the industry standard. Our full KYC (Know Your Customer) compliance process adds another layer of security, while all debit and credit card details are protected by Mastercard SecureCode and Verified by Visa.
Trusted by millions of people to handle their international money transfers, Remitly is regulated by the Financial Conduct Authority and registered by the HMRC as a money service business. And, if you ever need to speak to a member of our team about a transaction, you’ll know we’re available 24/7 by email, phone or web chat.
Looking to know a bit more about safety and security on Remitly?
If you’re a Remitly newbie, we’ll welcome you with a boosted foreign exchange rate and no transfer fees with your first money transfer through us. After this, you’ll continue to benefit from great exchange rates, not to mention low fees. These are from £1.49 for Economy service transfers, and from £2.99 if you select the speedy Express service transfer. Whichever you pick, your recipient won’t be charged any transfer fee by Remitly.
This is completely up to you. If the funds are required immediately, you can choose the Express service, which will mean your recipient will have the money instantly. Otherwise, you can go for the Economy service, which takes around two hours. Either way, you can organise the transaction in a matter of minutes by accessing your Remitly account on your computer or mobile device. And you can have SMS, email and WhatsApp updates to keep you up to speed on everything as it happens.Click here to see the list of our bank partners in Colombia
Many customers may want to send the money transfer straight to their recipient’s bank account in Colombia. This is available and may well be the most convenient option for you. The good news is that if your recipient would like to have the money physically in their hands straight away, or if they happen not to have a bank account, you can always go for the cash pickup option. This will allow your recipient to collect the money in-person at a designated pickup location, using a reference number and ID. Either way, you can be sure of a fast, easy process with no transfer fees charged to your recipient by Remitly.Click here to see the list of our bank partners in Colombia