Centre de confiance et de sécurité

Approfondissez vos connaissances de la sécurité en ligne : bienvenue dans notre Centre de confiance et de sécurité. Cette ressource complète est conçue pour vous informer et vous donner les moyens d'agir grâce à des conseils d'experts, des outils et des directives qui vous permettront d'identifier, de signaler et de vous protéger des escroqueries. Chez Remitly, nous nous engageons à vous aider à protéger ce qui compte le plus pour vous.

Qu'est-ce qu'une escroquerie ?

Une arnaque est un stratagème trompeur visant à vous inciter à donner de l'argent ou à divulguer des informations personnelles. Une personne mal intentionnée peut gagner votre confiance en se faisant passer pour un membre de votre famille, une personne éprouvant des sentiments amoureux, un expert financier ou un fonctionnaire.
Personne tenant un smartphone dans une main et une carte de crédit dans l'autre.

What is a tax scam?

Scammers impersonate trusted entities like the IRS, tax professionals, or charity organizations, tricking individuals into sending money or disclosing personal or financial information. These imposters use convincing tactics such as official-looking websites, fake caller IDs displaying “IRS”, even AI generated voices or messages to appear legitimate. This type of scam heightens during or around tax season but can occur all year-round.
 
Common scam tactics include: fake tax deductible charity donations, advanced-fee refunds or special tax credits, and unpaid tax claims to name a few.
A close-up of a person holding a cell phone in their hands

How you can protect yourself from tax scams:

  • Be suspicious of unexpected communications: Scammers frequently use unsolicited emails, text messages, or social media messages claiming to be the IRS or a tax professional.
  • Be on alert for these messages: Threats of arrest or legal action, “looks too good to be true” refund offers, refunds or tax credits which require an advanced deposit, and urgent claims that your account needs assistance. Poor grammar, spelling errors, or odd formatting is a clear tip off.
  • Reflect on the payment method: Scammers often demand payment to be sent via gift cards, money transfer apps, or cryptocurrency. Always visit the official tax office website to verify payment procedures, and use a URL checker to ensure you’re not being directed to a fraudulent site.
  • Verify the legitimacy of a tax professional with the IRS’s Directory of Federal Tax Return Preparers and the legitimacy of a charity with the IRS’s Tax-Exempt Organization Search (TEOS) Tool.
  • Don’t rush, ask for help: Scammers rely on pressure tactics. If something feels off, pause, reflect, and consider consulting a trusted family member or friend before responding or sharing any information.

Protégez-vous des arnaques :

Romance scams

What is a romance scam?
 
In a romance or dating scam, the victim is tricked into thinking they’ve found true love online. Scammers play with your emotions, pretending to be interested in a romantic relationship. They use flattering words and stolen pictures to win trust and affection.
 
Once they have the victim hooked, they ask for money or gift cards. They might claim it’s for a plane ticket to meet up or to cover unexpected medical expenses. They prey on the desire for love and companionship, making it hard to say no.
 
How you can protect yourself from romance scams:
 
  • Trust Your Instincts: If something feels off, take a step back.
  • Stay on the App: Scammers often try to move conversations off dating platforms quickly to avoid detection.
  • Verify Their Story: Verify the person’s identity by doing a reverse image search or asking for a video call.
  • Be Cautious of Love Bombing: Scammers often use "love bombing" to overwhelm you with excessive compliments, grand promises, or declarations of love early on. While it may feel flattering, this is a common tactic to lower your guard and build quick trust. Take your time to get to know someone and be wary if they push for intense emotional closeness too soon.
  • Avoid Sending Money: Requests for financial assistance, especially early on, are a major red flag, even if the person appears to be in a dire situation.
  • Secure Your Accounts: Use strong passwords and two-factor authentication on all your financial accounts.
  • Learn to Spot AI Deception: Scammers may use AI-generated text or images to seem more authentic. Look for inconsistencies in their communication or overly polished profiles.

Are you scam-savvy?

With scams becoming more sophisticated, staying alert is essential.
 
Take this quiz which will test your ability to recognize the warning signs and protect yourself. Ready to see if you're scam-savvy?

Quelles sont les ressources à utiliser face aux arnaques ?

11 arnaques courantes aux transferts d'argent et comment les éviter

11 arnaques courantes aux transferts d'argent et comment les éviter

Dès qu'il y a de l'argent en jeu, les arnaques ne sont pas loin. Ce guide a pour but de vous aider à éviter les arnaques en matière de transfert d'argent.
How to Avoid Holiday Scams and Keep Your Remitly Account Safe

How to Avoid Holiday Scams and Keep Your Remitly Account Safe

Don't get caught out online. Follow Remitly's top tips to avoid holiday scams and stay safe when using Remitly.
Centre d'aide : Comment me protéger des arnaques et des fraudes ?

Centre d'aide : Comment me protéger des arnaques et des fraudes ?

Apprenez à vous protéger des arnaques et à garantir la sécurité de votre compte Remitly.

Collaboration with Get Safe Online

In partnership with Get Safe Online (a global online safety organization), Remitly hosted a webinar exploring practical tips to help you stay scam-savvy and keep your information secure. From spotting the early warning signs of fraud to learning how to protect yourself in real time, this webinar is packed with actionable advice.
 
Learn more about scams and fraud with Get Safe Online's advice in the video below.

Watch our webinar with Get Safe Online below

Signaler une arnaque

Si vous pensez avoir été victime d'une arnaque, notre équipe spécialisée est prête à vous aider. Cliquez sur le bouton ci-dessous pour nous contacter.
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Ressources externes pour faire face aux arnarques

Whether you need to look up scam reports or find professional support in your area, these trusted resources can help.