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Remitly's customer service is currently at limited staffing due to COVID-19. You can reach us via Chat right now, but wait times are longer than normal. Please visit our Help Center for more information.

Get more from Remitly and BDO.

Send money online via Remitly to your BDO Kabayan Accounts and get your special offer.
Why BDO
Sending money to the Philippines is fast, easy and secure with BDO deposit to account and cash pickup services. Your loved ones can receive your transfer via credit to their BDO account or Cash Pick-up at 1,100 operating branches and over 4,000 ATMs, or pick up cash from more than 8,000 locations nationwide.

Everything you need to know about sending money with Remitly

showWill COVID-19 affect my transfer?

You can keep sending money normally. Due to COVID-19 safety precautions, we are operating with limited customer service staff and wait times are longer than usual. We remain committed to serving you. If your issue is not urgent, we encourage you to search the hundreds of answers on our Help Center.

View our Help Center
showHow much does Remitly cost?

We're committed to providing you with great exchange rates and low fees every single day.

View more info on rates and fees
showHow do I get help sending to the Philippines?

If you're looking to send to the Philippines, we've put together a helpful guide that includes all the info you need.

View more info in our Help Center
showHow do I get started sending a transfer?

Once you create an account, check out our handy step-by-step guide to sending your first transfer.

Get started here
showHow does Remitly work?

Remitly is a digital remittance service on a mission to make the money transfer process faster, affordable, and more transparent. Because we're a digital service without any physical locations, we're able to keep our costs low and pass those savings on to you.

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How to send direct deposits or money for cash pick up at thousands of locations across the Philippines

  • 1
    Cash Pickup, we will provide your recipient instructions by SMS. Let the agent know you have money to pick up sent to you through Remitly. Provide the reference number found in your text. This number can also be found on your receipt (example: R1234567890). Bring a valid government-issued photo identification.
  • 2
    Bank Deposit, we’ll send an email and/or text messages when your recipient receives their money. After your recipient receives their money transfer you will receive an email or text message. You can always check Your Account for the status of your transfer.

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