Philippines Philippines

Our Vision, Mission, and Values

We're passionate about what we do – impacting lives across continents

Vision & Mission

Remitly's vision is to transform the lives of immigrants and their families by providing the most trusted financial service products on the planet. Focus has always been a key part of our strategy and our initial laser focus is on transforming the global remittance industry. Over time, we will leverage our trusted financial services brand and our global network to extend into other financial services.

We, Team Remitly, are united through our mission - to tirelessly deliver on our promise to immigrants sending money across the world.

We accomplish our vision and mission by relentlessly focusing on culture. We’ve created Remitly’s Cultural Values, which embody how an exemplary Remitly team member and the overall Remitly team works to deliver on promises to customers everyday. That starts with putting customers at the center of everything we do.

Cultural Values

Customer centricity

We are here to serve and empower our customers. Period.

Deliver on promises

We tenaciously follow through on our commitments, no matter how small.

Hire & Develop Exceptional People

We hire unique and diverse talent and invest deeply in their success.

Act with integrity

We have zero tolerance for unethical people, products, practices or partners.

Sweat the details

We stay connected to the details. We don’t settle for “good enough”.

Data driven

We attempt to measure everything and to use data to make better decisions.

Bias for action

We relentlessly prioritize and act. A good decision now is better than a great decision later.

Be an owner

We think and act on behalf of the entire company, and don’t limit ourselves to our roles or teams.

Aim for the stars

We dream big, think long term, and create audacious products and services.

Continuously improve

We are curious and self-driven learners. We work hard to find the “best” way to do something and then we try to find an even better way.

Don’t be afraid to fail

We don't let fear impact our decisions or actions. If we stumble, we learn, and together we focus on innovating for our customers.

Be transparent

We believe in information symmetry, openly sharing knowledge with our customers, our partners and each other.

Be an empathetic partner

We value positive, long-lasting relationships. We take time to consider others’ opinions and treat everyone with respect.

Constructively direct

We give and accept feedback that's efficient, compassionate, and transparent. When necessary, we disagree and commit.