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Frequently Asked Questions

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For customer support, call us any time at
(888) REMITLY.

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Have a Question?

Top Frequently Asked Questions
  1. Where are your Cash Pickup locations?
  2. What are your fees for sending money to the Philippines?
  3. Do you have a referral program?
  4. Why do you charge more for credit cards?
  5. What payment methods can I use to send money?
  6. Do you have a walkthrough video to guide me through a transaction?
  7. In which US States are you available?
  8. How do I know my recipient received their funds?
  9. What delivery options do you support in the Philippines?
  10. How long does it take to send money to the Philippines?

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Customer Care

Tagalog speaking, 24/7 365 days a year.
Toll-free: (888) 736-4859

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Corporate Contact

Remitly, Inc.
1601 2nd Ave., Suite 700,
Seattle, WA 98101

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