Hopefully we can answer your questions. You also might be interested in learning more About Us or our Security.
If you have any additional questions about Remitly, send us a message or call us any time at (888) REMITLY
How do I send money?
How long does it take to send money to India?
How long does it take to send money to Mexico?
How long does it take to send money to the Philippines?
In which U.S. states do you offer service?
What countries can I send money to?
How much money can I send to Mexico?
How much money can I send to India?
How much money can I send to the Philippines?
How do I increase my sending limit? And when can I use it?
What delivery options do you support in the Philippines?
Where are your cash pickup locations?
Which banks can I deposit to in India?
Which banks can I deposit to in Mexico?
Which banks can I deposit to in the Philippines?
Where are your Cash Pickup locations?
Do you offer door to door delivery?
How does cash pick-up with GCASH Remit or GCASH Wallet work?
How will my recipient know I am sending them money?
How will I know if my recipient received their money transfer?
How do I update my personal information?
How do I make changes to my transaction?
I forgot or want to change my password. What do I do?
How do I cancel my transaction, or get a refund?
When will I receive my refund?
How can I view and print my transaction receipt?
Why are cookies required?
How is my payment and personal information protected?
I live in Arizona, what personal information do I need to provide?
What if I have a transaction on my account that I don't recognize?
Why do you need a copy of my government issued ID or proof of address?
I already provided my bank and personal details at account creation, why do you need documents?
When do you need my full SSN?
Will I need to share documents to send money?
Why are you asking me questions about the recipient or why I am sending money?
Why do you need to know where the money is coming from?
What are your transfer fees?
What are your fees for sending money to the Philippines?
How and when are exchange rates determined?
What are your fees for sending money to Mexico?
What is your current Peso exchange rate for sending to Mexico?
What is your current Peso exchange rate for sending to the Philippines?
Why do you charge more for credit cards?
My card says debit. Why are you charging me additional fees?
What payment methods can I use to send money?
How does sending money to the Philippines from my bank account work?
How does sending money to India from my bank account work?
How does sending money to Mexico from my bank account work?
Why does it take longer to process a transaction if you pay with a bank account?
What is Globe GCash Wallet?
What currency can my recipient receive?
What does my recipient in Mexico need to pick up their cash?
What does my recipient in the Philippines need to pick up their cash?
Do you have any promotional offers? Who is eligible for them?
Do you have a referral program?
How do I claim my gift card?
Where is my referral reward and how do I claim it?
Do you have a walkthrough video to guide me through a transaction?