Frequently Asked Questions

All Questions

I forgot or want to change my password. What do I do?

Forgot Password

You can easily reset or change your password from your mobile phone or web browser anytime.

If you forgot your password, here’s how to reset it:

  1. Select Reset Your Password
  2. Enter your email address
  3. Select Request Reset
  4. You’ll receive an email to help you reset your password

If you know your current password, here’s how to change it:

  1. Sign in
  2. Select your account name in the top right
  3. Select My Account
  4. Select Change Password
  5. Enter your current password
  6. Enter your new password twice
  7. Click "Change Password" button to complete

Ready to reset your password on your mobile phone? Download our free app!

  • iPhone
  • Android