Internal Communications Manager

Seattle, WA

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Remitly is on a mission to transform the lives of immigrants and their families by providing the most trusted financial products and services on the planet. For nearly 10 years, we have been tirelessly delivering on our promises to immigrants sending their hard earned money home. Today, we are incredibly proud to have served millions of customers globally with Remitly and our newly launched Passbook app to provide immigrants access to banking. We strive daily to meet our promise to our customers by building peace of mind into everything we do. Join over 1,300 employees across 9 offices who are growing their careers while having a positive impact on people globally.

About the Role:

Remitly is looking for an experienced internal communications manager who cares about helping others succeed. We believe that engaged employees create superior products and experiences for our customers, and that one of the keys to an engaged team is effective communication. In the Communications Manager role, you will drive a range of communications across multiple channels with a goal of keeping employees connected to our vision, and helping each team member understand how their individual role contributes to our broader goals.

This role reports to the Director of Communications.

You Will:

  • Look around corners to spot the latest topics and lead the development and execution of internal communication plans
  • Develop creative internal communications strategies that engage our diverse, global employee base
  • Provide expert internal communications counsel to the executive leadership team and communicate with multiple internal partners
  • Develop executive communications strategies that meet senior leaders' employee experience goals
  • Develop creative, effective approaches to difficult communications challenges
  • Provide counsel for executives and reactive or crisis communications
  • Create metrics to measure communication effectiveness, reach and engagement
  • Report communication strategy effectiveness to company partners
  • Help guide adoption of new communications tools and propose new methods to grow our internal communications efforts while maintaining authentic voice and storytelling

You Have:

  • Minimum of 7 years of professional experience in strategic communications
  • Internal communications experience within a global company
  • Experience building robust communications plans from ideation to measurement/evaluation
  • Excellent verbal, written, and interpersonal communication skills
  • Experience working backward from ambiguous requirements to create clear communications
  • Experience writing and turning complex information into relevant, engaging, and valuable content
  • Experience with change management communications and advising organizational leaders
  • Experience producing relevant content for diverse internal audiences at varying levels across and organization
  • Experience building trust and communicating across teams and with senior leaders
  • Experience creating content: digital, written, video, or visual communications material

Our Benefits

  • Unlimited paid time off
  • Health, dental, and vision benefits + 401k plan with company matching
  • Company contributions to your HSA or FSA plan, if you choose one
  • Employee Stock Purchase Plan (ESPP) available for eligible employees
  • Continuing education and corridor travel benefits

Remitly is an Equal Opportunity Employer. Equal employment opportunity has been, and will continue to be, a fundamental principle at Remitly. We are committed to nondiscrimination across our global organization and in all of our business operations. Employment is determined based upon personal capabilities and qualifications without discrimination on the basis of race, creed, color, religion, sex, gender identification and expression, marital status, military status or status as an honorably discharge/veteran, pregnancy (including a woman's potential to get pregnant, pregnancy-related conditions, and childbearing), sexual orientation, age (40 and over), national origin, ancestry, citizenship or immigration status, physical, mental, or sensory disability (including the use of a trained dog guide or service animal), HIV/AIDS or hepatitis C status, genetic information, status as an actual or perceived victim of domestic violence, sexual assault, or stalking, or any other protected class as established by law.

Remitly is an E-Verify Employer