Passbook Director, Head of Lending

Seattle, Washington

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Remitly is on a mission to transform the lives of immigrants and their families by providing the most trusted financial products and services on the planet. For nearly 10 years, we have been tirelessly delivering on our promises to immigrants sending their hard earned money home. Today, we are incredibly proud to have served millions of customers globally with Remitly and our newly launched Passbook app to provide immigrants access to banking. We strive daily to meet our promise to our customers by building peace of mind into everything we do. Join over 1,300 employees across 9 offices who are growing their careers while having a positive impact on people globally.

About the Role:

The Passbook team is expanding our financial services suite. Passbook gives immigrants peace of mind by offering access to banking services they need. Passbook is live with a spending account with immigrant-friendly features, and is looking to start a new lending program for immigrants otherwise left without access to credit. We operate like a startup within Remitly, combining the best parts of working in an early-stage venture with the resources of a later-stage technology company. You will help us grow the money management app that Time Magazine named one of the "Best Inventions of 2020."

Reporting to the General Manager of Passbook, you will launch our lending program and oversee the P&L, determining the products we build and how to configure and market them for success. Going from zero-to-one will require you to be both hands-on daily while simultaneously charting a longer term vision. You will do this by melding quantitative data with qualitative insights and turning them into opportunities for growth. You will help build a matrixed group of analysts, designers, engineers and product managers to hypothesize, test, and build products that delight our customers while creating a thriving business. As an early stage team, you will have end-to-end ownership for the success of this program and how it will scale.

You Will:

  • Be Remitly's in-house lending expert
  • You will ask questions to form and test transformational hypotheses
  • Partner with Legal & Compliance in product development
  • Represent the lending program to executive leadership and preparation of board-level materials
  • Understand our customer needs, and how we can use the intersection of data science, User Experience, and the advantages of the broader Remitly organization to best serve them
  • Oversee analysis to identify risk-splitters and underwriting criteria

You Have:

  • 8+ years of experience in marketing, business analytics, or product management within a financial services firm
  • Experience building a lending business from the ground up, for underserved/new to credit customers
  • Experience building business and solving problems creatively
  • Big thinker, someone willing to challenge ideas
  • Experience leading in a matrixed environment
  • 3+ years people management experience
  • Bachelor's degree in a technical, business, or quantitative field (Computer Science, Engineering, Business, Finance, Statistics, or related field)

Our Benefits

  • Unlimited paid time off
  • Health, dental, and vision benefits + 401k plan with company matching
  • Company contributions to your HSA or FSA plan, if you choose one
  • Continuing education and corridor travel benefits

Remitly is an Equal Opportunity Employer. Equal employment opportunity has been, and will continue to be, a fundamental principle at Remitly. We are committed to nondiscrimination across our global organization and in all of our business operations. Employment is determined based upon personal capabilities and qualifications without discrimination on the basis of race, creed, color, religion, sex, gender identification and expression, marital status, military status or status as an honorably discharge/veteran, pregnancy (including a woman's potential to get pregnant, pregnancy-related conditions, and childbearing), sexual orientation, age (40 and over), national origin, ancestry, citizenship or immigration status, physical, mental, or sensory disability (including the use of a trained dog guide or service animal), HIV/AIDS or hepatitis C status, genetic information, status as an actual or perceived victim of domestic violence, sexual assault, or stalking, or any other protected class as established by law.

Remitly is an E-Verify Employer