Remitly is on a mission to transform the lives of immigrants and their families by providing the most trusted financial services on the planet. For nearly 10 years, we have been tirelessly delivering on our promises to immigrants sending their hard earned money home. Today, we are proud to have served millions of customers globally with Remitly and our newly launched Passbook app to provide immigrants access to banking. We strive daily to meet our promise to our customers by building peace of mind into everything we do. Join over 1,300 employees across 9 offices who are growing their careers while having a positive impact on people globally.
The International Product team at Remitly is creating a world-class, seamless, cross-channel customer experience. From the first time a customer onboards, to the moment they transact securely.
As a Senior Product Manager on the International Product team, you will run the conversion funnel for our International markets in Europe and Asia-Pacific, working with the US team. Your goal is to improve healthy customer acquisition, provide an effortless customer-centric experience and increase brand loyalty through measurable outcomes and obsessive attention to our customer needs.
You will build a test-and-learn virtuous cycle by using quantitative data, previous experiments, qualitative research and observations of our customer to construct testable hypotheses that result in customer-led outcomes. You will partner with our business management team, engineers, designers and other product managers to decide marketing and product experiences to test those hypotheses and achieve exponential value to our customers, both locally and globally.
You have experience leading product teams and you will have experience solving complex customer problems and delivering value to market. You take a customer-centric point of view, using qualitative insights and quantitative data to uncover customer pain-points and you partner across product, engineering and marketing to create agreement, establish clear product requirements and iterate with designers to develop great experiences. You complete projects in a measurable, transparent and accountable way and you and help the team at every step and manage important internal partners, with ease, along the way.
What you should possess:
Who We Are:
Remitly is an independent digital remittance company that transfers over $6 billion in annualised volume through its proprietary global money transfer network across Africa, Asia, Central, and South America. Its reliable and easy-to-use mobile app makes the process of sending money faster, easier, more transparent and less costly by eliminating the forms, codes, agents, extra time and fees typical of the traditional, century-old money transfer process.
We accomplish our vision and mission by relentlessly focusing on culture. We’ve created Remitly’s Cultural Values, which embody how an exemplary Remitly team member and the overall Remitly team works to deliver on promises to customers everyday. That starts with putting customers at the center of everything we do.
Remitly is an Equal Opportunity Employer. Individuals seeking employment at Remitly are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.
Remitly is an eVerify Employer