Remitly is on a mission to transform the lives of immigrants and their families by providing the most trusted financial products on the planet. For nearly 10 years, we have been tirelessly delivering on our promises to immigrants sending their hard earned money home. Today, we are incredibly proud to have served millions of customers globally with Remitly and our newly launched Passbook app to provide immigrants access to banking. We strive daily to meet our promise to our customers by building peace of mind into everything we do. Join over 1,300 employees across 9 offices who are growing their careers while having a positive impact on people globally.
About the Role:
The Customer Success Technology (CST) team oversees the customer support experience. We allow our global operations to support our customers' experience to get the help they need, when they need it. As a member of the new risk operations team, you would oversee the customer and agent experience as related to risk, fraud, and regulatory compliance. You will be one of the first engineers to be staffed in the Cork office, and will relocate to the Cork area.
You will report to the software engineering lead on the Risk Tools team in the Cork office. As a software engineer at Remitly you will build solutions to complex technical and customer problems. You will also work on integrations with vendors, such as chat bots, self help providers, and service cloud providers like Salesforce.
Remitly is an Equal Opportunity Employer. Equal employment opportunity has been, and will continue to be, a fundamental principle at Remitly. We are committed to nondiscrimination across our global organization and in all of our business operations. Employment is determined based upon personal capabilities and qualifications without discrimination on the basis of race, creed, color, religion, sex, gender identification and expression, marital status, military status or status as an honorably discharge/veteran, pregnancy (including a woman's potential to get pregnant, pregnancy-related conditions, and childbearing), sexual orientation, age (40 and over), national origin, ancestry, citizenship or immigration status, physical, mental, or sensory disability (including the use of a trained dog guide or service animal), HIV/AIDS or hepatitis C status, genetic information, status as an actual or perceived victim of domestic violence, sexual assault, or stalking, or any other protected class as established by law.
Remitly is an E-Verify Employer