Remitly is the largest independent digital remittance company in the United States. Our vision is to become the world’s most customer centric payments company, enabling remittance across international borders. Our Capacity Planning and Workforce team is a critical part in our company vision and success shaping the e-payments landscape.
We are looking for exceptional people who are willing to roll up their sleeves in a fast paced technology start-up and be part of the disruption. The successful candidate must excel as a self-starter and strive for reporting excellence and comprehensive analysis within our Customer Support and Risk Operations teams.
The successful candidate will focus on generating metrics, identifying root causes of issues, highlighting opportunities for broad spanning improvements and making recommendations to assist the company in developing meaningful business solutions and operational improvements. This position is based in Managua, Nicaragua.