Data Analytics Engineer


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Remitly is on a mission to transform the lives of immigrants and their families by providing the most trusted financial products on the planet. For nearly 10 years, we have been tirelessly delivering on our promises to immigrants sending their hard earned money home. Today, we are proud to have served millions of customers globally with Remitly and our newly launched Passbook app to provide immigrants access to banking. We strive daily to meet our promise to our customers by building peace of mind into everything we do. Join over 1,300 employees across 9 offices who are growing their careers while having a positive impact on people globally.

You Will:

The Customer Success team at Remitly is responsible for earning lifetime loyalty and trust from customers by promptly answering their questions and resolving issues with their transactions. As a data analytics engineer on this team, you will work with operations leaders, data analysts, and data engineers to build, curate, and optimize the data pipeline we use to monitor our performance and identify future areas of improvement. You will be accountable for maintaining the integrity of our data warehouse, writing ETL jobs and coding API integrations, building technical solutions for reporting and real-time insights, and supporting our analytics team by crafting datasets that are designed for efficient and accurate analysis. The quantitative insights you bring will have an out-sized impact on the business. You will report directly to our Manager of Data Analytics.

What You'll Do:

  • Become a subject matter expert on our data tools and pipeline, working with the wider engineer & analytics teams to build trust and deliver consistency across the business.
  • Serve as the owner of operational data, ensuring its accuracy and timeliness.
  • Own data integration, ETL processes, and data management capabilities of the team.
  • Monitor system performance and identify necessities in our platform.
  • Design and refactor database tables to optimize for efficiency, discoverability, and ease of use.
  • Create data requirements to ensure successful product launches.
  • Own documentation of procedures and deliver basic training on key tools and upgrades.
  • Understand, ideate, and create core definitions of key metrics & dimensions used by the analyst team.
  • Retrieve and analyze large datasets using SQL and other technologies.
  • Support cross-functional teams with ad hoc queries, data requests, and general data analysis.

Who You Are:

  • Strong knowledge of SQL
  • Experience in data integration and/or ETL frameworks
  • Experience in software development using object-oriented programming languages
  • Experience with creating and deploying solutions that are hosted in cloud platforms like AWS, Salesforce, Azure or Google Cloud Platform
  • Experience with Git/Github or similar version control systems
  • Strong alignment to our mission and values
  • Proven problem solving and analytical skills with a data-driven mindset
  • Ability to partner effectively with management and internal teams
  • Strong written and verbal communication skills
  • Preference for candidates with experience in developing large scale dataware (e.g. Hadoop, Spark, SCALA)
  • Preference for candidates with experience with data visualization and related tools (e.g. Tableau)

Remitly is an Equal Opportunity Employer. Equal employment opportunity has been, and will continue to be, a fundamental principle at Remitly. We are committed to nondiscrimination across our global organization and in all of our business operations. Employment is determined based upon personal capabilities and qualifications without discrimination on the basis of race, creed, color, religion, sex, gender identification and expression, marital status, military status or status as an honorably discharge/veteran, pregnancy (including a woman's potential to get pregnant, pregnancy-related conditions, and childbearing), sexual orientation, age (40 and over), national origin, ancestry, citizenship or immigration status, physical, mental, or sensory disability (including the use of a trained dog guide or service animal), HIV/AIDS or hepatitis C status, genetic information, status as an actual or perceived victim of domestic violence, sexual assault, or stalking, or any other protected class as established by law.

Remitly is an E-Verify Employer