At Remitly, we help immigrant communities around the world send over $6 billion a year to their loved ones. Sending money is faster, easier, and costs less with our all-digital money transfer platform. Our vision is to transform the lives of immigrants and their families by providing the most trusted financial service products on the planet. At Remitly, your work has a direct and positive impact on people around the globe. Your work matters, every day.
Are you excited by working on a team focused on accelerating Remitly’s growth by improving the customer experience? Are you interested in working across the mobile, web, and service stack? Would you be excited to learn about and improve Remitly’s business and customer experience, thinking not just about code, but also collaborating on our product and user experience?
On the Store Experience team, you’ll be focusing on executing a rapid test and learn agenda with the goal of improving our customer onboarding experience resulting in an improvement in our customer acquisition and retention. You’ll be working with a passionate cross-functional team of marketers, analysts, UX designers, product managers and engineers dedicated to understanding our customers’ needs and tailoring the customer experience. You will iterate and work in several systems that power multiple customer touch-points including but not limited to our react based content management platform and our customer facing remittance product. As part of this unique team, you will make a meaningful impact every day on both our customers and our business.
To succeed in this role, you should enjoy being in a fast-paced startup environment and working hands-on with others across the company. You know how to make good short and long-term trade-offs to enable a quick test and learn cycle, while not sacrificing performance and user experience. You are comfortable in working on different technologies that range in multiple layers of the software stack. You have the desire to continuously improve and grow your own technical skills and scope of influence.
We're looking for people who meet the following requirements:
Who We Are:
Remitly is the largest independent digital remittance company headquartered in the United States, transferring over $6 billion in annualized volume from its customers in the United States, United Kingdom, Canada, and Australia to loved ones throughout the world. The company’s proprietary global transfer network includes its easy-to-use mobile app, which makes the process of sending money faster, easier, more transparent and less costly by eliminating the forms, codes, agents, extra time and fees typical of the traditional, century-old money transfer process. Remitly is backed by industry-leading investors, World Bank’s International Finance Corporation (IFC), Naspers’ PayU, Silicon Valley Bank, Stripes Group, DFJ, DN Capital, QED Investors, Trilogy Equity Partners, Bezos Expeditions, Founders’ Co-Op, and TomorrowVentures. The company is headquartered in Seattle, with additional offices in London, the Philippines, and Nicaragua. For more information, visit remitly.com.
Remitly is an Equal Opportunity Employer. Individuals seeking employment at Remitly are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.
Remitly is an eVerify Employer.