Facilities Coordinator

Managua, Nicaragua

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Remitly is an Equal Opportunity Employer. Equal employment opportunity has been, and will continue to be, a fundamental principle at Remitly. We are committed to nondiscrimination across our global organization and in all of our business operations. Employment is determined based upon personal capabilities and qualifications without discrimination on the basis of race, creed, color, religion, sex, gender identification and expression, marital status, military status or status as an honorably discharge/veteran, pregnancy (including a woman’s potential to get pregnant, pregnancy-related conditions, and childbearing), sexual orientation, age (40 and over), national origin, ancestry, citizenship or immigration status, physical, mental, or sensory disability (including the use of a trained dog guide or service animal), HIV/AIDS or hepatitis C status, genetic information, status as an actual or perceived victim of domestic violence, sexual assault, or stalking, or any other protected class as established by law.

The Facilities Coordinator has responsibilities for the Remitly premises and property needs in terms of the security of premises, maintenance, and enhancement of all properties to the agreed organizational standards.

We are looking for a candidate with demonstrated success in quality assurance, process improvement, data analysis and leadership through relationships and influence. Also, the team is working to shift to a proactive strategy to stay ahead of potential site issues and needs. Therefore, the successful must be strong in proactive action and continuous improvement.

A top candidate will be highly self-motivated and detailed oriented when tackling several complex and demanding situations simultaneously. They will have a strong team player mindset and be energized by and excited about building strong and productive working relationships with stakeholders, internal customers and vendors. They will naturally have an affinity for Remitly’s culture and values, especially for customer centricity (in this case, internal customers), transparency, integrity, data driven, don’t be afraid to fail, ownership and being an empathetic partner. They will always first seek to understand and have the ability to drive structure and enforce policy in a personable but firm manner that engenders cooperation.

General Experience Requirements
● Bachelor’s degree in Industrial Engineering, equivalent or equivalent experience.
● Written and verbal business English proficiency.
● Minimum three years experience in managing small to medium projects.
● Minimum three years experience in facilities or facilities related work.
● Postgraduate degree in project management or accounting is a plus.
Competency Profile
● At least two years recent and consecutive experience in a similar role.
● Project management experience in a facilities management role.
● Success in managing multiple service providers to agreed scope, quality and timeframes to meet business needs.
● A thorough understanding of current properties that Remitly leases and owns.
● A thorough understanding of Remitly Nicaragua S.A.’s lease contracts and related agreements.
● Proven ability to transform ideas, concepts and business expectations into reality for property and location fit-outs expansions and ongoing operations.
● Demonstrated, exceptional organizational skills with an ability to multitask.
● Strong negotiation and influencing skills. The ability to get things done.
● Excellent customer service skills, business acumen, and communication skills.
● Enthusiastic and relationship-oriented individual who actively listens first seeks to understand to and interacts well with all.
● The ability to manage shifting and sometimes conflicting priorities for a wide range of tasks.
● A strong desire and ability to learn within the Facilities’ domain.
● Experience managing security staff, systems, and processes.
● Experience managing leases and the legal interpretation of contracts.
● Knowledge and a strong understanding of OSH laws and principles.
● Experience in project management and delivery disciplines.
● Presentation skills for presenting to key stakeholders.
● Operating knowledge and understanding of the building trade, what it takes to get things done on time, as scoped and within budget.
● Experience and understanding in build, facilities and related vendor cost and pricing.