Bilang isang customer ng Remitly, puwede mong i-contact ang money transmitter licensing authority sa iyong estado kung naniniwala kang ang iyong karaingan o reklamo hinggil sa mga serbisyo ng Remitly ay hindi naresolba nang sapat. Tingnan ang impormasyon sa ibaba tungkol sa kung paano ito pinakamainam na gawin.
(800) 222-1253
Alabama Securities Commission
P.O. Box 304700
Montgomery, AL 36130-4700
www.commerce.alaska.gov/web/dbs
(907) 465-2521
Alaska DCCED
Division of Banking and Securities
PO Box 110807
Juneau, AK 99811
Email: dbs.licensing@alaska.gov
Para Lang sa Mga Residente ng Alaska: Kung ang iyong isyu ay hindi na-resolve ng Remitly, Inc. (888) 736-4859, mag-submit ng formal complaints sa State of Alaska, Division of Banking & Securities. Paki-download ang form dito. I-submit ang formal complaint form kasama ang supporting documents: Division of Banking & Securities PO Box 110807 Juneau, AK 99811-0807. Kung isa kang residente ng Alaska na may mga tanong tungkol sa formal complaints, mag-email sa amin sa dbs.licensing@alaska.gov o tumawag sa 907-465-2521
(602) 364-3100
Arizona Dept. of Insurance and Financial Institutions
100 N. 15th Ave
Suite 261
Phoenix, AZ 85007-2630
(501) 324-9260
Arkansas Securities Department
Heritage West Building
Suite 300
201 East Markham Street
Little Rock, Arkansas 72201-1692
Kung mayroon kang mga reklamo kaugnay ng anumang aspeto ng aktibidad sa pagpapadala ng perang isinagawa sa lokasyong ito, maaari kang makipag-ugnayan sa Department of Financial Protection and Innovation ng California sa toll-free na numero nitong 1-866-275-2677, sa pamamagitan ng email sa consumer.services@dfpi.ca.gov, o sa pamamagitan ng koreo sa Department of Financial Protection and Innovation, Consumer Services, 2101 Arena Boulevard, Sacramento, CA 95834.
(303) 894-7575
Paunawa sa Customer:
Ang mga entity maliban sa mga FDIC insured na pinansyal na institusyong nagsasagawa ng mga aktibidad ng pagpapadala ng pera sa Colorado, kasama ang pagbebenta ng mga money order, pag-transfer ng pondo, at iba pang mga instrument para sa pagbabayad ng pera o credit, ay kinakailangang magpalisensya sa Colorado Division of Banking alinsunod sa Money Transmitters Act, Title 11, Article 110, Colorado Revised Statutes.
Kung mayroon kang tanong o karaingan tungkol sa IYONG TRANSAKSYON - ANG PERANG IPINADALA MO:
Dapat mong i-contact ang Money Transmitter na nagproseso sa iyong transaksyon para sa tulong. Ang Division of Banking ay walang access sa impormasyong ito.
Kung isa kang Residente ng Colorado at mayroon kang Reklamo tungkol SA MONEY TRANSMITTER – ANG KUMPANYANG NAGPADALA SA IYONG PERA:
Dapat isumite nang pasulat ang lahat ng reklamo. Pakipunan ang Complaint Form na ibinibigay sa website ng Colorado Division of Banking at ibalik ito at anumang dokumentasyong sumusuporta sa reklamo sa pamamagitan ng koreo o email sa Division of Banking sa:
Colorado Department of Regulatory Agencies
Division of Banking
1560 Broadway, Suite 975
Denver, CO 80202
Email: DORA_BankingWebsite@state.co.us
(860) 240-8299
(800) 831-7225
Connecticut Dept. of Banking
260 Constitution Plaza
Hartford, CT 06103-1800
(302) 739-4235
Office of the State Bank Commissioner
555 East Loockerman Street
Dover, DE 19901
(202) 727-8000
District of Columbia Dept. of Insurance, Securities, and Banking
1050 First Street, NE, 801
Washington, DC 20002
(850) 487-9687
Florida Office of Financial Regulation
200 E. Gaines Street
Tallahassee, FL 32399
(770) 986-1633
(888) 986-1633
Georgia Dept. of Banking & Finance
2990 Brandywine Road
Suite 200
Atlanta, Georgia 30341-5565
(808) 586-2820
Hawaii Department of Commerce and Consumer Affairs
King Kalakaua Building
335 Merchant Street, Rm. 221
Honolulu, HI 96813
(208) 332-8000
(888) 346-3378
Idaho Department of Finance
P.O. Box 83720
Boise, ID 83720-0031
(888) 473-4858
Illinois Dept. of Financial & Professional Regulation
320 West Washington Street, 3rd Floor
Springfield, IL 62786
(317) 232-3955
(800) 382-4880
Indiana Dept. of Financial Institutions
30 South Meridian St., Suite 300
Indianapolis, Indiana 46204
(515) 281-4014
Iowa Division of Banking
200 East Grand Avenue, Suite 300
Des Moines, IA 50309
(785) 296-2266
Office of the State Bank Commissioner
700 SW Jackson St
Suite 300
Topeka, KS 66603
(502) 573-3390
(800) 223-2579
Kentucky Dept. of Financial Institutions
500 Mero Street,
2SW19 Frankfort,
Kentucky 40601
(888) 525-9414
(225) 925-4660
Louisiana Office of Financial Institutions
8660 United Plaza Boulevard, 2nd Floor
Baton Rouge, LA 70809-7024
www.maine.gov/pfr/financialinstitutions
(800) 965-5235
(207) 624-8570
Maine Bureau of Financial Institutions
36 State House Station
Augusta, Maine 04333-0036
(410) 230-6100
(888) 784-0136
Maryland Office of the Commissioner of Financial Regulation
100 S. Charles Street, Tower 1, Suite 5300
Baltimore, MD 21201
Tatanggapin ng Commissioner of Financial Regulation for the State of Maryland ang lahat ng tanong o reklamo mula sa mga residente ng Maryland kaugnay ng Remitly, Inc., NMLS ID 1028236 sa 1100 North Eutaw Street, Suite 611, Baltimore, Maryland 21201 o sa telepono 1-888-784-0136.
http://www.mass.gov/ocabr/government/oca-agencies/dob-lp/file-a-complaint.html
(800) 495-2265
(617) 956-1500
Consumer Assistance Unit
Massachusetts Division of Banks
1000 Washington Street, 10th floor
Boston, MA 02118-2218
(517) 284-8800
(877) 999-6442
Michigan Dept. of Insurance and Financial Services
PO Box 30220
Lansing MI 48909-7720
(651) 539-1600
Minnesota Dept. of Commerce
Golden Rule Building
85 7th Place East
Suite 500
Saint Paul, Minnesota 55101
(601) 321-6901
Mississippi Dept. of Banking and Consumer Finance
P.O. Box 12129
Jackson, MS 39236-2129
(573) 751-3242
Missouri Division of Finance
Truman State Office Building
Room 630
Jefferson City, MO 65102
Para sa mga customer sa Montana, paki-contact ang Remitly nang direkta: (888) 736-4859.
(402) 471-2171
Nebraska Dept. of Banking and Finance
P.O. Box 95006
1526 K St #300
Lincoln, NE 68508
(702) 486-4120
Nevada Department of Business & Industry Financial Institutions
2785 E. Desert Inn Rd. Suite 180
Las Vegas, Nevada 89121
(603) 271-3561
New Hampshire Banking Department
53 Regional Drive, Suite 200
Concord NH 03301
www.state.nj.us/dobi/consumer.htm#banking
800-446-7467
609-292-7272
New Jersey Dept. of Banking & Insurance
PO Box 471
Trenton, NJ 08625-0471
(505) 476-4885
Financial Institutions Division
3rd Floor, Toney Anaya Bldg.
2550 Cerrillos Rd.
Santa Fe, NM 87504
(800) 342-3736
(212) 480-6400
New York State Department of Financial Services
1 State Street
New York, NY 10004-1511
(919) 733-3016
North Carolina Office of the Commissioner of Banks
4309 Mail Service Center
Raleigh, NC 27699-4309
(701) 328-9933
North Dakota Dept. of Financial Institutions
2000 Schafer Street, Suite G
Bismarck, ND 58501-1204
(866) 278-0003
Ohio Division of Financial Institutions
77 South High Street
21st Floor
Columbus, OH 43215-6120
(405) 521-2782
(918) 295-3649
Oklahoma Banking Department
2900 North Lincoln Boulevard
Oklahoma City, Oklahoma 73105
https://dfr.oregon.gov/pages/index.aspx
(888)-877-4894
Oregon Division of Financial Regulation
P.O. Box 14480
Salem, OR 97309-0405
(717) 787-1854
(800) 722-2657
Pennsylvania Dept.of Banking and Securities
Market Square Plaza
17 North Second Street, Suite 1300
Harrisburg, PA 17101
www.dbr.ri.gov/divisions/banking/
(401) 462-9503
Rhode Island Dept. of Business Regulation
1511 Pontiac Avenue
Cranston, RI 02920
Para sa mga customer sa South Carolia, paki-contact ang Remitly nang direkta: (888) 736-4859.
http://www.dlr.sd.gov/banking/
(605) 773-3421
South Dakota Department of Labor and Regulation
Division of Banking
1714 Lincoln Ave., Suite 2
Pierre, SD 57501
(615) 741-2236
(800) 778-4215
Tennessee Dept. of Financial Institutions
312 Rosa L. Parks Avenue, 26th Floor
Nashville, TN 37243
(877) 276-5554
(512) 475-1300
Texas Department of Banking
2601 N. Lamar Blvd
Austin, Texas 78705
Kung isa kang residente ng Texas at mayroon kang reklamo, paki-contact muna ang consumer assistance division ng Remitly, Inc. sa 1-888-736-4859, kung mayroon ka pa ring reklamong hindi pa nareresolba hinggil sa aktidad ng money transmission o currency exchange ng kumpanya, pakidirekta ang iyong reklamo gamit ang impormasyon sa itaas.
(801) 538-8830
Utah Dept. of Financial Institutions
P.O. Box 146800
Salt Lake City, Utah 84114-6800
(888) 568-4547
Vermont Dept. of Financial Regulation
89 Main Street
Montpelier, VT 05620 - 3101
https://www.scc.virginia.gov/regulated-industries/bureau-of-financial-institutions/
(804) 371-9701
(800) 552 7945
Commonwealth of Virginia Bureau of Financial Institutions
P.O. Box 640
Richmond, Virginia 23218-0640
(360) 902-8700
(877) 746-4334
Washington State Dept. of Financial Institutions
PO Box 41200
Olympia WA 98504-1200
(304) 558-2294
West Virginia Division of Financial Institutions
900 Pennsylvania Avenue
Suite 306
Charleston, WV 25302
Para sa mga customer sa Wisconsin, paki-contact ang Remitly nang direkta: (888) 736-4859.
wyomingbankingdivision.wyo.gov
(307) 777-7797
Wyoming Division of Banking
Herschler Building
3rd Floor West
122 West 25th Street
Cheyenne, WY 82002
