Frequently Asked Questions

All Questions

Why do you charge more for credit cards?

Although debit and credit cards may have the same “Visa” and “Mastercard” logos, we have to pay a higher fee when you choose to send money with a credit card. As a result, we add an additional 3% charge for credit card transactions. This allows us to keep our prices as low as possible when you use your bank account or debit card to send money safely and quickly.

The additional charge is 3% on your net send amount if you use a credit card. These fees are in addition to our fee for EXPRESS transfers. Whenever possible, we encourage you to use your debit cards for EXPRESS transfers.