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Please check out our Frequently Asked Questions page. You might find the answer to your question there.

Transaction Status

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Customer Care

Tagalog speaking, 24/7 365 days a year.
English Speaking: 24 hours a day, 7 days a week
Spanish Speaking: 4AM - 10PM PT, 7 days a week
Email: service@remitly.com
Toll-free: (888) 736-4859

Unable to get help from our FAQ’s? Please send us an email:

Our Complaint Policy

We are very sorry if our service has not met your expectations. If you have a complaint, our goal is to learn and address your concerns. Complaints between you and us regarding our service may be reported to us by email by using cad-complaints@remitly.com.

Corporate Contact

Remitly Canada, Inc.
250 Howe Street, 20th Floor,
Vancouver, BC V6C 3R8