Contact us
Need help with Remitly? Get answers to top questions below or check out the full list. Otherwise, reach out and let us know how we can assist you.
- Can I track the status of my transfer?
- How do I change or cancel my transfer?
- What are your transfer limits?
- How do I manage my Remitly account?
- How do I use Remitly to send money?
Track your transfer
See where your money is or make changes to a transfer when you need to.
View all transfersEmail us
Fill out the form below and tell us about your issue.
Corporate Contact
Remitly Canada, Inc.
250 Howe Street, 20th Floor,
Vancouver, BC V6C 3R8
Our Complaint Policy
We are very sorry if our service has not met your expectations. If you have a complaint, our goal is to learn and address your concerns. Complaints between you and us regarding our service may be reported to us by email by using cad-complaints@remitly.com.