Contact us
Have a question? We’re happy to hear from you. Send us a message or call us any time at (888) 736-4859. Find an answer to top questions on our FAQ page.
Email us
Unable to get help from our FAQ’s? Please fill out this form or send us an email at service@remitly.com.
Talk to us
Real people, available 24/7 to help
(888) 736-4859
Tagalog Speaking: 24/7 365 days a year
English Speaking: 24 hours a day, 7 days a week
Spanish Speaking: 4AM - 10PM PT, 7 days a week
Track your transfer
Always know where your money is, and cancel or edit a transfer at no additional charge.
Transaction statusTop Frequently Asked Questions
- Does Remitly have a referral program?
- What bank, cash pickup, home delivery, and mobile wallet partners do you support?
- How do I use Remitly to send money?
- Where can I find information about exchange rates, transfer fees, and which currencies Remitly supports?
- What information does Remitly require and why?
- How does Remitly keep my account and personal information safe and secure?
- How do I change or cancel my transfer?
- What are your transfer limits?
- Can I track the status of my transfer?
- How do I manage my Remitly account?
Corporate Contact
Remitly Canada, Inc.
250 Howe Street, 20th Floor,
Vancouver, BC V6C 3R8
Our Complaint Policy
We are very sorry if our service has not met your expectations. If you have a complaint, our goal is to learn and address your concerns. Complaints between you and us regarding our service may be reported to us by email by using cad-complaints@remitly.com.