Frequently Asked Questions

All Questions

When will I receive my refund?

It depends on the type of payment method you used:

  • Credit card or debit card refunds can take 3 to 5 banking days to complete.
  • Bank account refunds can take 5 to 10 banking days to complete.

    Need more information?
    Check out our refund policy and procedures.

    Have additional questions?
    Call us anytime toll free 1-888-Remitly (1-888-736-4859).