The Remitly website and app are available 24/7. Our customer service team is at limited staffing due to COVID-19 and focused on online Chat. Wait times are longer than normal. Visit our Help Center for more.

Safely send money online to Elektra using Remitly and gain access to over a hundred of pick up locations in Guatemala

Get started
Send money to Elektra

Trademarks, trade names and logos displayed are registered trademarks of their respective owners. No affiliation or endorsement of Remitly should be implied.

Why Elektra?
Elektra has a customer base of 18 million with over 4,000 branches collectively and 139 in Guatemala. Hours open are from 8 AM to 8PM every day of the year, including Saturdays and Sundays.
Partner Information
[1-800-510-1111](tel://01 800 510 1111)

How to send money for cash pick up at thousands of locations across Guatemala

  • 1
    Cash Pickup - We will provide your recipient instructions by SMS. Let the agent know you have money to pick up sent to you through Remitly. Provide the reference number found in your text. This number can also be found on your receipt (example: R1234567890). Bring a valid government-issued photo identification. For information on accepted forms of identification visit our FAQ.

Pick Elektra

Send money to Guatemala through cash pickup through Elektra's network in Guatemala. Track your transfer as both you and your recipient receive a free text message when money is sent and received.