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Frequently Asked Questions

All Questions

What delivery options do you support in the Philippines?

For your convenience we offer a number of options for your recipient to receive their cash. Please see below for our Cash Pickup, Bank Deposit, and Direct to Phone delivery options for Pesos.

Our fees vary depending on the delivery method you choose. For more about our fees please click here.

Cash Pickup

We support cash pickup at nearly 11,000 locations in the Philippines. Your recipient will never pay fees for cash pickup and many locations are open 24 hours.

Click here to see where our Cash Pickup locations can be found.

In order to pick-up cash, your recipient must:

  1. Go to a cash pick-up location supported by the option you selected
  2. Bring a Photo ID, and the Remitly transaction reference number found on your receipt. (example: R1234567890)
  3. Let the agent know they have a remittance through Remitly.

Peso Cash Pickup


Bank Deposit

We are pleased to offer bank transfers to almost every bank in the Philippines.

If your recipient bank is not listed on our site please contact us, and we can likely add it immediately.

Peso Bank Deposit

  • Or select from over 60 banks:

US Dollar Bank Deposit