Frequently Asked Questions about Remitly
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If you have any additional questions about Remitly, send us a message or call us any time at (888) REMITLY
Frequently Asked Questions
What delivery options do you support in the Philippines?
For your convenience we offer a number of options for your recipient to receive their cash. Please see below for our
Cash Pickup, Bank Deposit, and Direct to Phone delivery options for Pesos.
Our fees vary depending on the delivery method you choose. For more about our fees please click here.
We support cash pickup at nearly 11,000 locations in the Philippines. Your recipient will never pay fees for
cash pickup and many locations are open 24 hours.
Click here to see where our Cash Pickup locations can be found.
In order to pick-up cash, your recipient must:
- Go to a cash pick-up location supported by the option you selected
- Bring a Photo ID, and the Remitly transaction reference number found on your receipt. (example: R1234567890)
- Let the agent know they have a remittance through Remitly.
Peso Cash Pickup
We are pleased to offer bank transfers to almost every bank in the Philippines.
If your recipient bank is not listed on our site please contact us, and we
can likely add it immediately.
Peso Bank Deposit
US Dollar Bank Deposit