Frequently Asked Questions

All Questions

When do you need my full SSN?

In certain cases we may ask for your full SSN. While all licensed Money Service Businesses are required by law to perform Know Your Customer procedures, there are different approaches taken to verify customers’ identities. We may choose to ask for SSN in order to verify your identity in the most efficient and secure manner possible. By providing your SSN, we are able to perform electronic verification, which, if successful will allow us to proceed with your transaction in the shortest time and least inconvenience possible.

Remember that all information you provide is securely stored in accordance with our privacy policy.