How does Remitly keep my account and personal information safe and secure?
We work hard to protect your information and to ensure your peace of mind, and have a robust security system to keep you safe around the clock.
- Our bank-level security uses 256-bit encryption so all the information you send to us remains private and secure. For example, the whole Remitly.com website (even when you don't log in), is served via encrypted, secure pages.
- The servers that we use to store your information are protected both physically and electronically. They are behind a firewall and do not directly connect to the Internet.
- We are certified PCI-DSS compliant and are highly regulated by government agencies to keep your valuable information safe.
If you encounter an unauthorized charge from Remitly, please contact us immediately so that we may secure your account and investigate the activity.