Frequently Asked Questions

All Questions

Referral Program Details

Q. Are you really giving me rewards just for sharing Remitly with my friends and family?
Yes! We want to thank you for telling your friends about Remitly. Remitly is the best way to send money abroad and we want you and your friends to enjoy our service.
Q. How do I earn rewards?
Tell your friends about Remitly using the unique link we provide you. When your friend signs up and completes their first transfer with Remitly you will be automatically be given a reward. It’s that easy!
Q. Will my friends get a reward?
Your friend will receive a first time customer offer on their first completed transaction. While the first time customer offers change from time to time, we often offer a special high exchange rate so your friend can send more money home!
Q. How do I know if my friend sent with Remitly?
For security reasons, we cannot tell you about your friend's transfer. But don't worry, if they qualify we will automatically give you your reward!
Q. What if I do not get my reward?
No problem. Contact our 24/7 Customer Care team and let them know. Your unique link is the only way we can automatically connect you and your friend. But if you tell us about your referral, we may be able to manually add the credit.
Q. Are there any limits on the offer?
You will receive ONE reward for every successful referral you make. The people you refer must live in separate households, but there are no limits on how many people you can refer!
Q. Is there any other information I should know?
For full details, feel free to review the Referral Program Terms & Conditions.