Terms and Conditions

Zero Transfer Fee Offer: UAE to India, Sri Lanka and Nepal

  • Promoter: Remitly (DIFC) Limited, Office C502B, Burj Daman, Al Mustaqbal Street 312⁠ (opens in new window), DIFC, Dubai, UAE, regulated by the Dubai Financial Services Authority (“Remitly”).
  • Offer period: ends at 11:59:59 pm GST, 31 January 2027.
  • Eligibility: transfers sent from the UAE through the Remitly app or website to recipients in India, Sri Lanka or Nepal.
  • What’s waived: Remitly’s transfer fee only. The exchange rate and credit card fees are not affected; it includes a margin and is shown to you before you confirm each transfer.
  • Third-party charges: the recipient’s bank, wallet provider or other receiving institution may charge its own fees, and is shown to you before you confirm each transfer..
  • After the offer ends: Remitly’s standard transfer fees apply, as shown in the app.
  • Cancellations and refunds: our standard terms apply, please check our User Agreement⁠ (opens in new window).
  • Transfers may be delayed or declined for compliance, security or legal reasons, or because of incorrect recipient details, please check our User Agreement⁠ (opens in new window) for more details.
  • Changes: Remitly may amend or withdraw the offer only as permitted by applicable law and DFSA rules.
  • Other terms: these terms sit alongside the Remitly User Agreement⁠ (opens in new window) and are governed by the laws of the DIFC and DFSA.
  • Complaints: For complaints please reach out to our complaints contact and help center⁠ (opens in new window) available in our app and website.