信任与安全中心

加强网上安全知识,自信防诈——欢迎来到我们的信任与安全中心。这一全面的资源旨在让您保持信息灵通,并能够利用专家提示、工具和指导来识别、举报和防范诈骗。Remitly 始终致力于帮助您保护自己的安全。

什么是诈骗?

诈骗是一种欺骗手段,目的是诱使您交出钱财或个人信息。可能会有意图不善的人通过假扮成您的家人、恋人、金融专家或政府官员来获取您的信任。
一个人一只手拿着智能手机,另一只手拿着信用卡。

What is a tax scam?

Scammers impersonate trusted entities like the IRS, tax professionals, or charity organizations, tricking individuals into sending money or disclosing personal or financial information. These imposters use convincing tactics such as official-looking websites, fake caller IDs displaying “IRS”, even AI generated voices or messages to appear legitimate. This type of scam heightens during or around tax season but can occur all year-round.
 
Common scam tactics include: fake tax deductible charity donations, advanced-fee refunds or special tax credits, and unpaid tax claims to name a few.
A close-up of a person holding a cell phone in their hands

How you can protect yourself from tax scams:

  • Be suspicious of unexpected communications: Scammers frequently use unsolicited emails, text messages, or social media messages claiming to be the IRS or a tax professional.
  • Be on alert for these messages: Threats of arrest or legal action, “looks too good to be true” refund offers, refunds or tax credits which require an advanced deposit, and urgent claims that your account needs assistance. Poor grammar, spelling errors, or odd formatting is a clear tip off.
  • Reflect on the payment method: Scammers often demand payment to be sent via gift cards, money transfer apps, or cryptocurrency. Always visit the official tax office website to verify payment procedures, and use a URL checker to ensure you’re not being directed to a fraudulent site.
  • Verify the legitimacy of a tax professional with the IRS’s Directory of Federal Tax Return Preparers and the legitimacy of a charity with the IRS’s Tax-Exempt Organization Search (TEOS) Tool.
  • Don’t rush, ask for help: Scammers rely on pressure tactics. If something feels off, pause, reflect, and consider consulting a trusted family member or friend before responding or sharing any information.

保护自己,远离:

Romance scams

What is a romance scam?
 
In a romance or dating scam, the victim is tricked into thinking they’ve found true love online. Scammers play with your emotions, pretending to be interested in a romantic relationship. They use flattering words and stolen pictures to win trust and affection.
 
Once they have the victim hooked, they ask for money or gift cards. They might claim it’s for a plane ticket to meet up or to cover unexpected medical expenses. They prey on the desire for love and companionship, making it hard to say no.
 
How you can protect yourself from romance scams:
 
  • Trust Your Instincts: If something feels off, take a step back.
  • Stay on the App: Scammers often try to move conversations off dating platforms quickly to avoid detection.
  • Verify Their Story: Verify the person’s identity by doing a reverse image search or asking for a video call.
  • Be Cautious of Love Bombing: Scammers often use "love bombing" to overwhelm you with excessive compliments, grand promises, or declarations of love early on. While it may feel flattering, this is a common tactic to lower your guard and build quick trust. Take your time to get to know someone and be wary if they push for intense emotional closeness too soon.
  • Avoid Sending Money: Requests for financial assistance, especially early on, are a major red flag, even if the person appears to be in a dire situation.
  • Secure Your Accounts: Use strong passwords and two-factor authentication on all your financial accounts.
  • Learn to Spot AI Deception: Scammers may use AI-generated text or images to seem more authentic. Look for inconsistencies in their communication or overly polished profiles.

Are you scam-savvy?

With scams becoming more sophisticated, staying alert is essential.
 
Take this quiz which will test your ability to recognize the warning signs and protect yourself. Ready to see if you're scam-savvy?

我应该使用哪些防诈资源?

11 种常见的汇款骗局及如何避免受骗

11 种常见的汇款骗局及如何避免受骗

凡是涉及金钱的地方,就难免滋生诈骗。本指南可以帮助您远离汇款骗局。
How to Avoid Holiday Scams and Keep Your Remitly Account Safe

How to Avoid Holiday Scams and Keep Your Remitly Account Safe

Don't get caught out online. Follow Remitly's top tips to avoid holiday scams and stay safe when using Remitly.
帮助中心:如何保护自己免受诈骗或欺诈?

帮助中心:如何保护自己免受诈骗或欺诈?

了解如何保护自己免受诈骗并确保 Remitly 账户安全无虞。

Collaboration with Get Safe Online

In partnership with Get Safe Online (a global online safety organization), Remitly hosted a webinar exploring practical tips to help you stay scam-savvy and keep your information secure. From spotting the early warning signs of fraud to learning how to protect yourself in real time, this webinar is packed with actionable advice.
 
Learn more about scams and fraud with Get Safe Online's advice in the video below.

Watch our webinar with Get Safe Online below

举报诈骗

如果您怀疑自己可能被骗了,我们的专业团队随时为您提供帮助。请点击下面的按钮联系我们。
Headset icon.

外部防诈资源

Whether you need to look up scam reports or find professional support in your area, these trusted resources can help.