Remitly U.K., Ltd.
Ten Bishops Square
Remitly U.K., Ltd. is regulated by the Financial Conduct Authority under the Payment Services Regulations 2017 (reference number: 728639) for the provision of payment services. We are also registered by the HMRC as a money service business (with registration number 12861136). Remitly U.K., Ltd. is a limited liability company registered in England with registered number 09896841. Registered address: Ten Bishops Square, Eighth Floor, London E1 6EG
Lamentamos mucho que nuestro servicio no haya cumplido sus expectativas. Si tiene alguna reclamación nuestra meta es aprender y mitigar sus dudas. Las quejas de usted con nuestros servicios pueden ser reportadas a nosotros por medio de un email usando la dirección firstname.lastname@example.org.
If you are not happy with how we have handled your complaint you are encouraged to contact the UK Financial Ombudsman Service (“FOS”). The FOS is a free, independent service which might be able to settle a complaint between you and us. You can obtain further information regarding the FOS and their contact details via www.financial-ombudsman.org.uk. The FOS will not charge you for making a complaint and if you are not satisfied with the outcome you can still bring legal proceedings. In addition, please note that disputes may also be submitted for online resolution via the European Online Dispute Resolution Platform accessible at: http://ec.europa.eu/odr.