Due to COVID-19 safety precautions, we are operating with limited staff and wait times are longer than usual. We remain committed to serving you. If your issue is not urgent, we encourage you to search for answers on our Help Center.

At Remitly, we understand what a sacrifice it can be to leave your native country for a new life abroad. And we also know how crucial it is to be able to send money back home for friends and family, without paying over the odds. That’s why we ensure great rates and low transfer fees for the millions of people who trust and use Remitly to send money across the world. 
 
If you’re all set to transfer money from the UK to Poland, go ahead and create a free profile with Remitly and tell us the amount you’d like to send. Then, select how quickly you’d like the money to get to your recipient. The current exchange rate we offer and transfer fees will be shown, along with how much your friend or relative will receive in Polish zloty. 
 
The only other things we’ll need are some basic information about who you’re sending the money to, along with your own payment details. Then, you can simply send over by bank transfer, or through your debit or credit card. The fact that we partner with major banks in Poland, including Bank Polski and Bank Pekao, makes things easy. You can also let us know if your recipient would like SMS updates on the transfer.

Security has to be taken seriously when it comes to international money transfers. That’s why any transactions on Remitly take place through a secure server connection with 256-bit encryption. Full KYC (Know Your Customer) compliance is also in place, while Verified by Visa and Mastercard SecureCode ensure our customers’ card details are safe. 
 
We’re registered by the HMRC as a money service business and fully regulated by the Financial Conduct Authority. We also work closely with trusted banks in Poland and the UK, providing even more peace of mind for the millions of people who use Remitly to send money around the globe. And, if you ever need to speak to our team, we’re there 24 hours a day by email, phone or web chat. 
 
Curious to know more about our security procedures, and how to stay vigilant against Internet scams?

First time users of Remitly get a couple of perks – a boosted foreign exchange rate, and no transfer fees. After that, you can rest easy knowing we’ll always offer great exchange rates, and we’ll never charge a transfer fee to those receiving your money. Future transfers benefit from low fees starting from from £1.99 per Economy service transaction, and from £1.99 for our Express service.

It’s a cinch to send money through Remitly using your computer or mobile device. And how quickly the money gets to your recipient is completely up to you. Need to transfer in a flash? Choose the Express service to get your money there faster. Or, if time isn’t pressing, you can opt for the Economy service, which takes around two hours to complete the transfer of funds. Want to stay in the loop? You can request text and email updates on every step of the transfer. And, in the unlikely event that the money doesn’t arrive by the promise time and date, you’ll have your fees refunded upon request.

As well as providing a fast money transfer service, with no transfer fees for your recipient, we also offer two ways your loved ones in Poland can receive the funds. Bank deposit may be the most convenient, as it means your recipient will simply have the money appear in their account. However, if they require the funds in cash, or don’t have a bank account, you can always choose the cash pickup option, which means they can collect the money in person at a designated pickup spot. They just need to show their ID and reference number, and it’ll be done.