Question 1

How much does it cost to send money to Chile?

Accepted Answer

The cost of sending money to Chile varies depending on the amount you're sending, the payment method, and the delivery option you choose. At Remitly, we strive to provide competitive exchange rates and low fees. 
 
When you sign up for Remitly, you may be eligible to receive a [new customer offer](https://help.remitly.com/s/article/first-transfer-promo?language=en) on your first transfer.
 
For the most accurate pricing, we recommend visiting our website or app, where you can enter your transfer details to see the total cost.

Question 2

Does Remitly offer discounts for new customers?

Accepted Answer

Yes! We offer discounts for when you send your first money transfer. Eligibility restrictions may apply.

Question 3

How can I pay for my money transfer?

Accepted Answer

You can pay for your money transfer with multiple payment options, including using a debit card or credit card or paying with your bank account. Some countries also offer additional payment methods like mobile wallets. 
 
Keep in mind that the payment method you choose may affect the speed of your transfer and the associated fees.

Question 4

What are the ways to receive a money transfer?

Accepted Answer

The ways you can receive money include [cash pickup](https://www.remitly.com/us/en/landing/cash-pickup), [mobile money](https://www.remitly.com/us/en/landing/mobile-wallet), [home delivery](https://www.remitly.com/us/en/landing/home-delivery), [debit card deposit](https://www.remitly.com/us/en/landing/debit-card-deposit), or [directly to a bank account](http://remitly.com/us/en/landing/bank-deposit), depending on the recipient's location. It's important to let the sender know your preferred method.
 
Your recipient doesn't need to sign up with Remitly to receive money. However, the sender must [create a Remitly account](https://help.remitly.com/s/article/sign-up?language=en) to send money.

Question 5

Is it safe to send money online with Remitly?

Accepted Answer

It’s safe to send money online with Remitly and we ensure your money transfers to Chile are secure, on time, and reliable. If your transfer doesn’t arrive on time, we’ll refund your fees. 
 
We use advanced technology to protect your transactions and detect unusual account activity before it becomes problematic.

Question 6

How do I track my money transfer?

Accepted Answer

Tracking your money transfer is easy with Remitly. After completing your transfer, you'll receive a confirmation email with a reference number. You can use this number on our website or mobile app to see the real-time status of your transfer. Additionally, we provide notifications via email or SMS at each step of the transfer process, so you're always in the loop.

Question 7

What are the money transfer limits?

Accepted Answer

We limit how much you can send in 24 hours, 30 days, and 180 days. [Find out more about send limits here](https://help.remitly.com/s/article/sending-limits). These limits are different depending on your location and your recipient’s location. Additional sending limits may apply depending upon your choice of payout partner or receiving location.
 
You can request an increase if you need to send more than your current limit. When requesting a limit increase, we may ask you to provide [more information about how you use Remitly](https://help.remitly.com/s/article/sending-limits?language=en) and payment details.

Question 8

How do I contact Remitly customer service?

Accepted Answer

You can contact Remitly customer support to help answer your money transfer questions. 
 
Search for answers in 15 languages, 24/7. Call or online chat with us in English and Spanish, 24/7.

Send Amount (DKK)	Fee
Below 1 000 DKK	35 DKK
1 000 DKK to 1 999,99 DKK	40 DKK
2 000 DKK to 2 999,99 DKK	45 DKK
3 000 DKK to 3 999,99 DKK	50 DKK
4 000 DKK to 4 999,99 DKK	55 DKK
5 000 DKK to 5 999,99 DKK	60 DKK
6 000 DKK to 6 999,99 DKK	65 DKK
7 000 DKK to 7 999,99 DKK	70 DKK
8 000 DKK to 8 999,99 DKK	75 DKK
9 000 DKK to 9 999,99 DKK	80 DKK
10 000 DKK to 14 999,99 DKK	100 DKK
15 000 DKK to 19 999,99 DKK	125 DKK
20 000 DKK to 24 999,99 DKK	150 DKK
25 000 DKK to 29 999,99 DKK	175 DKK
30 000 DKK to 34 999,99 DKK	200 DKK
35 000 DKK to 39 999,99 DKK	225 DKK
40 000 DKK to 44 999,99 DKK	250 DKK
45 000 DKK to 49 999,99 DKK	275 DKK
50 000 DKK to 54 999,99 DKK	300 DKK
55 000 DKK to 59 999,99 DKK	325 DKK
60 000 DKK to 64 999,99 DKK	350 DKK
65 000 DKK to 69 999,99 DKK	375 DKK
70 000 DKK to 74 999,99 DKK	400 DKK
75 000 DKK or more	425 DKK

DKK to CLP

Remitly offers dependable exchange rates for DKK to CLP with no hidden fees.

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