Como cliente de Remitly, si considera que un reclamo relativo a los servicios de Remitly no ha sido correctamente resuelto, puede contactar a la autoridad de licencias de transferencia en su estado. Vea a continuación la mejor manera de contactarse con dicha entidad.

Alabama

www.asc.state.al.us

(800) 222-1253

Alabama Securities Commission
P.O. Box 304700
Montgomery, AL 36130-4700

Alaska

www.commerce.alaska.gov/web/dbs

(907) 465-2521

Alaska DCCED
Division of Banking and Securities
PO Box 110807
Juneau, AK 99811

Email: msb_licensing@alaska.gov

Arizona

www.azdfi.gov

(602) 771-2800

Arizona Dept. of Financial Institutions
2910 N. 44th Street
Suite 310
Phoenix, Arizona, 85018

Arkansas

www.securities.arkansas.gov

(501) 324-9260

Arkansas Securities Department
Heritage West Building
Suite 300
201 East Markham Street
Little Rock, Arkansas 72201-1692

California

www.dbo.ca.gov

(916) 327-7585
(866) 275-2677

California Dept. of Business Oversight
Division of Financial Institutions
1515 K Street
Suite 200
Sacramento, CA 95814-4052

Colorado

www.dora.colorado.gov/dob

(303) 894-7575

AVISO A LOS CLIENTES

Entidades diferentes a aquellas instituciones financieras aseguradas por el FDIC, que dirigen actividades de envío de dinero en Colorado, incluyendo venta de giros postales, giro de fondos e instrumentos de pago o crédito requieren tener licencia de la División Bancaria del Estado de Colorado de acuerdo con el Acto de Transmisores de Dinero, Título 11, Artículo 110, del Estatuto Revisado de Colorado.

Si usted tiene una pregunta o duda acercaDE SU TRASACCIÓN - DEL DINERO QUE ENVIÓ

Por favor póngase en contacto con el agente de envíos monetarios que procesó su transacción para obtener ayuda. La División Bancaria de Colorado no tiene acceso a esta información.

Si usted es un residente del estado de Colorado y tiene una queja sobre EL AGENTE DE ENVIÓS MONETARIOS – LA COMPAÑÍA QUE ENVIÓ SU DINERO

Todas las quejas deben de ser entregadas por escrito. Por favor llene la forma de quejas que se encuentra en el sitio web de la División Bancaria de Colorado y entrégue la forma junto con los documentos que apoyen suqueja por correo o por correo electrónico a la División Bancaria de Colorado al:

Colorado Division of Banking

1560 Broadway Suite 975

Denver, CO 80202

correo electrónico: DORA_BankingWebsite@state.co.us

Connecticut

www.ct.gov/dob

(860) 240-8299
(800) 831-7225

Connecticut Dept. of Banking
260 Constitution Plaza
Hartford, CT 06103-1800

Delaware

www.banking.delaware.gov

(302) 739-4235

Office of the State Bank Commissioner
555 East Loockerman Street
Dover, DE 19901

District of Columbia

disb.dc.gov

(202) 727-8000

District of Columbia Dept. of Insurance, Securities, and Banking
810 First Street, NE
Suite 701
Washington, DC 20002

Florida

www.flofr.com

(850) 487-9687

Florida Office of Financial Regulation
200 E. Gaines Street
Tallahassee, FL 32399

Georgia

www.dbf.georgia.gov

(770) 986-1633
(888) 986-1633

Georgia Dept. of Banking & Finance
2990 Brandywine Road
Suite 200
Atlanta, Georgia 30341-5565

Hawaii

cca.hawaii.gov/dfi/

(808) 586-2820

State of Hawaii Division of Financial Institutions
King Kalakaua Building
335 Merchant Street, Rm. 221
Honolulu, HI 96813

Idaho

www.finance.idaho.gov

(208) 332-8000
(888) 346-3378

Idaho Department of Finance
P.O. Box 83720
Boise, ID 83720-0031

Illinois

www.idfpr.com

(888) 473-4858

Illinois Dept. of Financial & Professional Regulation
320 West Washington Street, 3rd Floor
Springfield, IL 62786

Indiana

www.in.gov/dfi

(317) 232-3955
(800) 382-4880

Indiana Dept. of Financial Institutions
30 South Meridian St., Suite 300
Indianapolis, Indiana 46204

Iowa

www.idob.state.ia.us/

(515) 281-4014

Iowa Division of Banking
200 East Grand Avenue, Suite 300
Des Moines, IA 50309-1827

Kansas

www.osbckansas.org

(785) 296-2266

Office of the State Bank Commissioner
700 SW Jackson St
Suite 300
Topeka, KS 66603

Kentucky

www.kfi.ky.gov

(502) 573-3390
(800) 223-2579

Kentucky Dept. of Financial Institutions
1025 Capital Center Drive, Suite 200
Frankfort, KY 40601

Louisiana

www.ofi.state.la.us

(888) 525-9414
(225) 925-4660

Louisiana Office of Financial Institutions
Post Office Box 94095
Baton Rouge, LA 70804-9095

Maine

www.maine.gov/pfr/financialinstitutions

(800) 965-5235
(207) 624-8570

Maine Bureau of Financial Institutions
36 State House Station
Augusta, Maine 04333-0036

Maryland

www.dllr.state.md.us/finance/

(410) 230-6100

Maryland Office of the Commissioner of Financial Regulation
500 North Calvert Street
Suite 402
Baltimore, MD 21202

Massachusetts

http://www.mass.gov/ocabr/government/oca-agencies/dob-lp/file-a-complaint.html

(800) 495-2265 ext. 61501 within Massachusetts

(617) 956-1500 ext. 61501 outside of Massachusetts

Consumer Assistance Office
Massachusetts Division of Banks
1000 Washington Street, 10th floor
Boston, MA 02118-2218

Michigan

www.michigan.gov/difs

(517) 284-8800
(877) 999-6442

Michigan Dept. of Insurance and Financial Services
PO Box 30220
Lansing MI 48909-7720

Minnesota

mn.gov/commerce/

(651) 539-1600
(800) 657-3602

Minnesota Dept. of Commerce
85 7th Place East
Suite 500
Saint Paul, Minnesota 55101

Mississippi

www.dbcf.state.ms.us

(800) 844-2499
(601) 321-6901

Mississippi Dept. of Banking and Consumer Finance
P.O. Box 12129
Jackson, MS 39236-2129

Missouri

www.finance.mo.gov

(573) 751-3242

Missouri Division of Finance
Truman State Office Building
Room 630
Jefferson City, MO 65102

Montana

Clientes de Montana, por favor comuníquese directamente con Remitly: (888) 736-4859.

Nebraska

www.ndbf.ne.gov

(402) 471-2171

Nebraska Dept. of Banking and Finance
P.O. Box 95006
Lincoln, NE 68509-5006

Nevada

www.fid.state.nv.us

(702) 486-4120

Nevada Department of Business & Industry
Financial Institutions Division
2785 E. Desert Inn Rd. Suite 180
Las Vegas, Nevada 89121

New Hampshire

www.nh.gov/banking

(603) 271-3561

New Hampshire Banking Department
53 Regional Drive, Suite 200
Concord NH 03301

New Jersey

www.state.nj.us/dobi/division_banking/ocf/index.htm

(800) 446-7467
(609) 292-7272

New Jersey Dept. of Banking & Insurance
PO Box 040
Trenton, NJ 08625

New Mexico

www.rld.state.nm.us/financialinstitutions

(505) 476-4885

Financial Institutions Division
3rd Floor, Toney Anaya Bldg.
2550 Cerrillos Rd.
Santa Fe, NM 87504

New York

www.dfs.ny.gov

(800) 342-3736
(212) 480-6400

New York Dept. of Financial Institutions
One State Street
New York, NY 10004-1511

North Carolina

www.nccob.gov

(919) 733-3016

North Carolina Commissioner of Banks
4309 Mail Service Center
Raleigh, NC 27699-4309

North Dakota

www.nd.gov/dfi

(701) 328-9933

North Dakota Dept. of Financial Institutions
2000 Schafer Street, Suite G
Bismarck, ND 58501-1204

Ohio

www.com.ohio.gov/fiin

(614) 728-8400
(866) 278-0003

Ohio Division of Financial Institutions
77 South High Street
21st Floor
Columbus, OH 43215-6120

Oklahoma

www.ok.gov/banking

(405) 521-2782

Oklahoma Banking Department
2900 North Lincoln Boulevard
Oklahoma City, Oklahoma 73105

Oregon

www.cbs.state.or.us/external/dfcs/

(866) 814-9710

Oregon Division of Financial Regulation
P.O. Box 14480
Salem, OR 97309-0405

Pennsylvania

www.dobs.pa.gov/

(717) 787-1854
(800) 722-2657

Pennsylvania Dept.of Banking and Securities
Market Square Plaza
17 North Second Street, Suite 1300
Harrisburg, PA 17101

Rhode Island

www.dbr.ri.gov/divisions/banking/

(401) 462-9503

Rhode Island Dept. of Business Regulation
Banking & Securities Regulation
1511 Pontiac Avenue
Cranston, RI 02920

South Carolina

Clientes de South Carolina, por favor comuníquese directamente con Remitly: (888) 736-4859.

South Dakota

http://www.dlr.sd.gov/banking/

(605) 773-3421

South Dakota Department of Labor and Regulation
Division of Banking
1601 N. Harrison Avenue, Suite 1
Pierre, SD 57501

Tennessee

www.tn.gov/tdfi

(615) 253-2023
(800) 778-4215

Tennessee Dept. of Financial Institutions
312 Rosa L. Parks Avenue, 26th Floor
Nashville, TN 37243

Texas

http://www.dob.texas.gov

(877) 276-5554
(512) 475-1300

Texas Department of Banking
2601 N. Lamar Blvd
Austin, Texas 78705

Remitly, Inc. se dedica a la transmisión de dinero bajo el capítulo 151 del código financiero de Texas. Si usted tiene una queja acerca de este servicio, se puede comunicar sin costo a Remitly, Inc. al (888) 736-4859. Si después de comunicarse con Remitly, Inc., todavía tiene una queja sobre Remitly, Inc. y su actividad de transmisión de dinero, debe comunicarse con el Departamento Bancario de Texas a través de uno de los siguientes métodos:

Utah

www.dfi.utah.gov

(801) 538-8830

Utah Dept. of Financial Institutions
P.O. Box 146800
Salt Lake City, Utah 84114-6800

Vermont

www.dfr.vermont.gov

(888) 568-4547

Vermont Dept. of Financial Regulation
89 Main Street
Montpelier, VT 05620 - 3101

Virginia

www.scc.virginia.gov/bfi/

(804) 371-9657

Commonwealth of Virginia Bureau of Financial Institutions
P.O. Box 640
Richmond, Virginia 23218-0640

Washington

www.dfi.wa.gov

(360) 902-8811
(877) 746-4334

Washington State Dept. of Financial Institutions
PO Box 41200
Olympia WA 98504-1200

West Virginia

www.dfi.wv.gov

(304) 558-2294

West Virginia Division of Financial Institutions
900 Pennsylvania Avenue
Suite 306
Charleston, WV 25302

Wisconsin

Clientes de Wisconsin, por favor comuníquese directamente con Remitly: (888) 736-4859.

Wyoming

wyomingbankingdivision.wyo.gov

(307) 777-7797

Wyoming Division of Banking
Herschler Building
3rd Floor West
122 West 25th Street
Cheyenne, WY 82002