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Frequently Asked Questions

All Questions

Where are your Cash Pickup locations?

We support cash pick-up at nearly 11,000 locations in the Philippines. Your recipient will never pay fees for cash pickup and many locations are open 24 hours.

In order to pick-up cash, your recipient must:

  1. Go to a cash pick-up location supported by the option you selected.
  2. Bring a Photo ID, and the Remitly transaction reference number found on your receipt (example: R1234567890).
  3. Let the agent know they have a remittance through Remitly.

Click a logo or link below to find a convenient cash pick-up location:

Peso Cash Pickup

Gcash Over 5,000 locations, which includes Palawan Pawnshops, Rural Banks, Globe Telecom centers, and many more. Click here to find a full list of GCash locations.
BDO Over 2,200 locations at 800 BDO Branches, 540 Rural Bank Locations, and 777 Palawan Pawnshops, and many more. Click here for BDO's branch locator tool.
M. Lhuillier 1,500 locations nationwide, many open 24 hours. Click here for M. Lhuiller's branch locator tool.
Cebuana 1,500 locations across the Philippines, many open 24 hours. Click here for Cebuana Lhuillier's branch locator tool.
BPI Over 700 branch locations across the Philippines. Click here for BPI's branch locator tool.
Metrobank Hundreds of locations across the Philippines, many open 24 hours. Click here for Metrobank's branch locator tool.

US Dollar Cash Pickup

Our partners provide US dollars at select locations only. At these locations, the partner may pays out in $50 and $100 bills only. The remainder of your order, if any, will be paid out in pesos (PHP). The exchange rate applied to the PHP portion will be the rate offered by the partner at the time of pickup.

We recommend your recipient call their local branch before picking up the remittance to ensure the location has sufficient US Dollars available. Please contact our team if you need assistance.

BDO Over 2,200 locations at 800 BDO Branches, 540 Rural Bank Locations, and 777 Palawan Pawnshops. Click here for BDO's branch locator tool.
M. Lhuillier 1,500 locations nationwide, many open 24 hours. Click here for M. Lhuiller's branch locator tool.
Cebuana 1,500 locations across the Philippines, many open 24 hours. Click here for Cebuana Lhuillier's branch locator tool.
Metrobank Hundreds of locations across the Philippines, many open 24 hours. Click here for Metrobank's branch locator tool.