Philippines Philippines

Can I track the status of my transfer?

To check the status of your transfers on Remitly.com, sign in to your account and select Transaction history. A list of all your in progress and delivered transactions is available.

Or, open the Remitly app on your mobile or tablet device. When you are logged in to the app, you are automatically taken to your Transfers so that you can easily view their status.

To help you track the status of your transfer, we will always send you status updates when your transfer is initiated and when it is completed. After your transfer is completed, both you and your recipient will receive a notification that the money has arrived.

You may also receive transfer status notifications from us if any of the following occur:

  • Your transfer is under review by one of our partners
  • You make any changes to your transfer, such as changing the name of your recipient
  • Your transfer is delayed for any reason