- How long does it take to send money?
- How do I know my recipient received their funds?
- In which US States are you available? View all View less
- What delivery options do you support?
- Which banks can I deposit to?
- Where are your Cash Pickup locations? View all View less
Fees & Rates
- What are your fees?
- What is your current exchange rate?
- What are your fees to send more than $2,999 in US dollars? View all View less
- What payment methods can I use to send money?
- How does sending money from my bank account work?
- Why does it take longer to process a transaction if you pay with a Bank Account? View all View less
Canceling or Amending a Transaction
- How do I cancel a transaction or get a refund?
- How do I get a refund for a cancelled transaction?
- How do I make changes to my transaction?
- Will my recipient receive Pesos or US dollars?
- How will my recipient know I am sending them money?
- What does my recipient need to pick up cash?
- I forgot or want to change my password - what do I do?
- Do you have a referral program?
- Why can't I update my personal information?