Frequently Asked Questions

All Questions

How do I make changes to my transaction?

You still have time to make changes to the name of your recipient and/or delivery option if your transaction is not already complete.

  • Simply provide your reference number along with the changes you’d like to make by email or telephone

Email us at:

Call us anytime:

  • From the USA or Canada: Toll free 1-888-Remitly (1-888-736-4859)
  • From the UK: Toll free 0800 0869 992 or +44 800 0869 992 if outside the UK

Please Note:

  • Your changes will be applied as soon as we confirm that your transaction didn’t already complete.
  • Changes may cause your transfer to be delayed.
  • Simply verify your information before you submit your transaction to avoid added delays.