Frequently Asked Questions
How do I make changes to my transaction?
You still have time to make changes to the name of your recipient and/or delivery option if your transaction is not already complete.
- Simply provide your reference number along with the changes you’d like to make by email or telephone
Email us at:
- Service@remitly.com using the email associated with your Remitly account
Call us anytime:
- From the USA or Canada: Toll free 1-888-Remitly (1-888-736-4859)
- From the UK: Toll free 0800 0869 992 or +44 800 0869 992 if outside the UK
- Your changes will be applied as soon as we confirm that your transaction didn’t already complete.
- Changes may cause your transfer to be delayed.
- Simply verify your information before you submit your transaction to avoid added delays.