Frequently Asked Questions

All Questions

How will my recipient know I am sending them money?

1. When you provide your recipient’s mobile phone number you can choose to keep them easily informed with SMS text message updates.

  • Your recipient will receive SMS with the reference number and instructions on how to claim their money transfer.
  • You can always choose to turn off SMS.

  • 2. When you and your recipient use our free mobile app you’ll both receive push notifications every step of the way.

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  • iPhone
  • Android

  • Have additional questions?

    Call us anytime:

    • From the USA or Canada: Toll free 1-888-Remitly (1-888-736-4859)
    • From the UK: Toll free 0800 0869 992 or +44 800 0869 992 if outside the UK