Frequently Asked Questions

All Questions

What documents do I need to provide to increase my sending limit to Tier 3?

As a licensed Money Services Business, Remitly and its banking partners are required to comply with government-mandated verification requirements, which include validating your personal information. If we have not already received a copy of your government issued identification, we will ask for one. We will also ask for proof of the availability of funds and their source. We request proof of funds to verify that you have the funds available for the new requested sending limit.

What documents do you accept for increasing my sending limit to Tier 3?

One of the following documents can be used to verify your identity:
  • Passport
  • Drivers License
  • State ID
  • US Visa
  • Immigration ID
  • US Military ID

  • One of the following documents can be used to verify your source of funds:
  • Most recent bank statement for the checking or savings account on file, which includes your balance and transaction history
  • Most recent Pay Stub, which includes your name, amount paid, and payment interval
  • *Kindly send high quality images of the complete documents.

    Why do you need my full SSN to increase my sending limit to Tier 3?

    We are required to collect and verify your full SSN when you want to send the amounts allowed in Tier 3.